Is WTW a good company to work for?

WTW has an overall rating of 3.9 out of 5, based on over 9,893 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 77% of employees would recommend working at WTW to a friend and 70% have a positive outlook for the business. The best reviews about WTW have been left by employees working as Intern - Hourly , Associate Broker and Managing Director .

Does WTW pay their employees well?

According to anonymously submitted Glassdoor reviews, WTW employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WTW. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at WTW?

77% of WTW employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WTW 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at WTW?

Analyst (404) , Actuarial Analyst (276) , Senior Associate (235) , Consultant (197) , Director (194) , Associate (182) , Customer Service Representative (158) , Business Analyst (148) , Associate Director (131) , Senior Analyst (130) , Senior Consultant (124) , Lead Associate (123) , Intern (105) , Senior Advisor (99) , Customer Service Representative (CSR) (86)

What are the pros of working at WTW according to real employee reviews?

"Flexibility and great people to work with" ((in 779 reviews)); "It's a great company to gain experience and have good work / life balance." ((in 491 reviews)); "the benefits are good and you have options to pick from" ((in 467 reviews)); "only job satisfaction and great colleagues (not boss)" ((in 371 reviews)); "Flexible work from home arrangements" ((in 201 reviews))

What are the cons of working at WTW according to real employee reviews?

"Management is poor in terms of communicating to employees leading to lack of team moral and motivation." ((in 291 reviews)); "The low balled the salaries of the employees just joining the team and the disparity in salaries amoungst the group is very large." ((in 255 reviews)); "Long hours (I'm writing this parenthesis because Glassdoor requires at least 20 words on this comment)" ((in 159 reviews)); "No training which can be difficult for those who do not prefer "trial by fire" technique" ((in 129 reviews)); "Bad manager for my case only." ((in 119 reviews))

What are employees saying about WTW layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WTW layoffs and their outlook for job security at WTW in 2026.

What are the top reviewed WTW locations?

New York , Richardson , Chicago , Philadelphia , Dallas , Atlanta , Denver , Minneapolis , Boston , South Jordan , Pittsburgh , Nashville , San Diego , Tempe , Los Angeles , Houston , Tampa , San Francisco , Arlington , Mount Laurel , Salt Lake City , Bloomington , Southfield , Washington , Stamford , Buffalo , Seattle , Charlotte , Detroit , Hartford

WTW reviews

3.9

77% would recommend to a friend

(8,071 total reviews)

Carl Hess

84% approve of CEO

70% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,071 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WTW has an employee rating of 3.9 out of 5 stars, based on 8,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WTW employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews

3.0

Jun 7, 2026

Flexible, but no growth opportunities

Analyst

Recommend

CEO approval

Business Outlook

Pros

Flexibility, location, decent benefits, goid colleagues.

Cons

Pay transparency, toxic environment, favoritism, workload, no growth opportunities.

4.0

Jun 7, 2026

Great benefits but limited growth opportunities

Associate consultant

Recommend

CEO approval

Business Outlook

Pros

Great benefits program for employees, flexible work arrangements.

Cons

Very discouraging development and growth opportunities within the organization. They DO NOT allow for inter-transfer departments if you want to promote up. Must be SAME level and wage doesn't change even if its base wage starts higher than your current.

1.0

Jun 5, 2026

Learning about insurance is overshadowed by toxic management

Pre-licensed benefit advisor

Recommend

CEO approval

Business Outlook

Pros

Learning everything about Life insurance, annuities and health

Cons

They are quite two-faced. Thry gas you up thinking you are doing well then turn around and terminate you for any slight. For instance---you must be on camera during training but we were told if we were sick or not feeling too well, we can ask for accomodation. With the understanding that it would be taken into consideration. Well...it isnt. They throw it back in your face. They do not like criticism. Say something wrong, you're done. They listen in on the classes and even if they think you said something the complete opposite of what was said and taken out of context, they do not care about the truth for you bruised their ego. Do not believe them when they tell you you are doing good during training. Its more about how much you want to be under WTW's influence. In other words, NO CRITICISM IS ALLOWED. I would write more but this should suffice.

Viewing 28 - 30 of 8,071 Reviews

Jobs at WTW

Customer Service Representative (Seasonal - Remote)

Minneapolis-Saint Paul

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Mt. Laurel) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Tempe) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) | 2026

Bilingual Benefits Customer Service Representative-Spanish or French – Bilingual Seasonal Colleague (Minneapolis) | 2026

WTW

WTW reviews

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Flexible, but no growth opportunities

Great benefits but limited growth opportunities

Learning about insurance is overshadowed by toxic management

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