Is WTW a good company to work for?

WTW has an overall rating of 3.9 out of 5, based on over 9,895 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 76% of employees would recommend working at WTW to a friend and 70% have a positive outlook for the business. The best reviews about WTW have been left by employees working as Intern - Hourly , Associate Broker and Managing Director .

Does WTW pay their employees well?

According to anonymously submitted Glassdoor reviews, WTW employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WTW. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at WTW?

76% of WTW employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WTW 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at WTW?

Analyst (404) , Actuarial Analyst (276) , Senior Associate (235) , Consultant (197) , Director (194) , Associate (182) , Customer Service Representative (158) , Business Analyst (148) , Associate Director (131) , Senior Analyst (130) , Senior Consultant (124) , Lead Associate (123) , Intern (105) , Senior Advisor (99) , Customer Service Representative (CSR) (86)

What are the pros of working at WTW according to real employee reviews?

"The people are great and really helpful" ((in 784 reviews)); "It's a great company to gain experience and have good work / life balance." ((in 485 reviews)); "Some good benefits including private health care and the ability to pick and chose your flex benefits." ((in 479 reviews)); "only job satisfaction and great colleagues (not boss)" ((in 367 reviews)); "Flexible work from home ability" ((in 202 reviews))

What are the cons of working at WTW according to real employee reviews?

"Management is poor in terms of communicating to employees leading to lack of team moral and motivation." ((in 293 reviews)); "I am busy on very heavy job but get very low salary increase every year." ((in 251 reviews)); "Long hours (I'm writing this parenthesis because Glassdoor requires at least 20 words on this comment)" ((in 159 reviews)); "No training which can be difficult for those who do not prefer "trial by fire" technique" ((in 134 reviews)); "Bad manager for my case only." ((in 118 reviews))

What are employees saying about WTW layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WTW layoffs and their outlook for job security at WTW in 2026.

What are the top reviewed WTW locations?

New York , Richardson , Chicago , Philadelphia , Dallas , Atlanta , Denver , Minneapolis , Boston , South Jordan , Pittsburgh , Nashville , San Diego , Tempe , Los Angeles , Houston , Tampa , San Francisco , Arlington , Mount Laurel , Salt Lake City , Bloomington , Southfield , Washington , Stamford , Buffalo , Seattle , Charlotte , Detroit , Hartford

WTW reviews

3.9

76% would recommend to a friend

(8,073 total reviews)

Carl Hess

84% approve of CEO

70% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,073 reviews)

Ratings by demographic groups

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Gender

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WTW has an employee rating of 3.9 out of 5 stars, based on 8,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WTW employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews

2.0

Jul 23, 2015

Business Analyst - Chicago

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Some of the most amazing colleagues I ever worked with are here. This company has top talent and the culture (for the most part) is positive. The Chicago office had happy hour every month. The training for the Business Analyst role is good with lots of lab opportunities to practice before getting assigned a client. Very flexible culture in terms of working from home.

Cons

As a Business Analyst at Towers Watson, if you are assigned to a client with a lousy, incompetent project manager, you are doomed! Some of the project managers at this company are the biggest pains in the butt. They act like they are your "people manager", and they aren't. In addition, being assigned to those "high maintenance" clients...it will eat your life away, and it's not worth it! But, one has very little say who he/she gets assigned to...it all has to do with business needs.

2.0

Jun 9, 2015

Terrible Management

Benefits analyst

Recommend

CEO approval

Business Outlook

Pros

Good Pay, work from home sometimes

Cons

Management has no Idea what there are doing half the time, high minority turnover rate

3.0

Mar 19, 2015

Tried Hard To Love It Here (10 years!), But Just Couldn't Do It Anymore

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Location in Portland was beautiful. New office space with new furnishings. Close to Waterfront and nice downtown restaurants. Benefits were ok - not a pro or a con in my opinion, just ok. Some teams had a flexible work schedule; Working with great clients was amazing!

Cons

Bad Management; Office Politics; Lots of backstabbing and aggressive personalities; Lack of Career Path; Work/Life Balance Non-Existent; Unbalanced Workloads (Producers vs. Service Staff); Management Not Always "Doing the Right Thing; 401k Match Low; Lack of Managing Partner for many months; Lack of Leadership

WTW Response

11y

Thank you for taking the time to share your opinion and insight regarding your experience at Willis. Strong leadership is critical to the success of any office. We have brought in a new Managing Partner who is making positive changes in the office where you worked. We would like the opportunity to discuss your experience with you as we realize that listening to various perspectives is a great way to achieve continuous improvement. If you are interested in speaking with us, please either email us at DoMore.US@willis.com or call us at +1 866-704-5115 and leave a message with how to best contact you. We hope to hear from you soon.

Viewing 88 - 90 of 8,073 Reviews

Jobs at WTW

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Mt. Laurel) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Tempe) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) | 2026

Bilingual Benefits Customer Service Representative-Spanish or French – Bilingual Seasonal Colleague (Minneapolis) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) | 2026

WTW

WTW reviews

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Business Analyst - Chicago

Terrible Management

Tried Hard To Love It Here (10 years!), But Just Couldn't Do It Anymore

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