Is WTW a good company to work for?

WTW has an overall rating of 3.9 out of 5, based on over 9,895 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 76% of employees would recommend working at WTW to a friend and 70% have a positive outlook for the business. The best reviews about WTW have been left by employees working as Intern - Hourly , Associate Broker and Managing Director .

Does WTW pay their employees well?

According to anonymously submitted Glassdoor reviews, WTW employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WTW. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at WTW?

76% of WTW employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WTW 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at WTW?

Analyst (404) , Actuarial Analyst (276) , Senior Associate (235) , Consultant (197) , Director (194) , Associate (182) , Customer Service Representative (158) , Business Analyst (148) , Associate Director (131) , Senior Analyst (130) , Senior Consultant (124) , Lead Associate (123) , Intern (105) , Senior Advisor (99) , Customer Service Representative (CSR) (86)

What are the pros of working at WTW according to real employee reviews?

"The people are great and really helpful" ((in 793 reviews)); "the benefits are good and you have options to pick from" ((in 499 reviews)); "It's a great company to gain experience and have good work / life balance." ((in 481 reviews)); "only job satisfaction and great colleagues (not boss)" ((in 372 reviews)); "Allows for flexible hours and work from home." ((in 202 reviews))

What are the cons of working at WTW according to real employee reviews?

"Management is poor in terms of communicating to employees leading to lack of team moral and motivation." ((in 297 reviews)); "The low balled the salaries of the employees just joining the team and the disparity in salaries amoungst the group is very large." ((in 246 reviews)); "Long hours (I'm writing this parenthesis because Glassdoor requires at least 20 words on this comment)" ((in 153 reviews)); "No training which can be difficult for those who do not prefer "trial by fire" technique" ((in 122 reviews)); "Bad manager for my case only." ((in 119 reviews))

What are employees saying about WTW layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WTW layoffs and their outlook for job security at WTW in 2026.

What are the top reviewed WTW locations?

New York , Richardson , Chicago , Philadelphia , Dallas , Atlanta , Denver , Minneapolis , Boston , South Jordan , Pittsburgh , Nashville , San Diego , Tempe , Los Angeles , Houston , Tampa , San Francisco , Arlington , Mount Laurel , Salt Lake City , Bloomington , Southfield , Washington , Stamford , Buffalo , Seattle , Charlotte , Detroit , Hartford

WTW reviews

3.9

76% would recommend to a friend

(8,073 total reviews)

Carl Hess

84% approve of CEO

70% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WTW has an employee rating of 3.9 out of 5 stars, based on 8,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WTW employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews

5.0

May 12, 2026

Great benefits but reduced hours hurt pay

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great benefits; a great experience and connection to my management team and colleagues. A lot of tools to help you do your job, i.e., training, ongoing self-learning videos, and management feedback, Also the building is beautiful if you have to come into the office.

Cons

I do not like the reduced hours for the few months out of the year. The pay is good but not if you don't have the hours.

5.0

May 12, 2026

Good learning experience with supportive team and professional work culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Supportive colleagues and helpful team environment. Good exposure to corporate processes and learning opportunities. Work culture is professional, and the company provides a stable environment for employees.

Cons

Work pressure can increase during peak workload periods, especially while managing TAT's and multiple tasks.

5.0

May 11, 2026

Self-paced training programs enhance professional growth

Senior performance manager

Recommend

CEO approval

Business Outlook

Pros

Self-paced training and certification programs are provided.

Cons

Nothing to say as of the moment

Viewing 94 - 96 of 8,073 Reviews

Jobs at WTW

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Mt. Laurel) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Tempe) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) | 2026

Bilingual Benefits Customer Service Representative-Spanish or French – Bilingual Seasonal Colleague (Minneapolis) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) | 2026

WTW

WTW reviews

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Reviews by job title

Great benefits but reduced hours hurt pay

Good learning experience with supportive team and professional work culture

Self-paced training programs enhance professional growth

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