Waffle House reviews

3.4

55% would recommend to a friend

(4,102 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
4.0
Dec 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Friendly workers, easy going environment

Cons

Rude customers, high stress when busy

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Waffle House Response
1y
Thank you for sharing your experience during your time with Waffle House. We’re glad to hear that you appreciated the friendly coworkers and the easygoing environment. We also recognize that dealing with challenging customers and managing high-stress periods can be tough. Your feedback helps us continue to look for ways to support our team during busy times and improve the overall work environment. Thank you for your contributions to Waffle House. We wish you the best in your future endeavors!
4.0
Dec 23, 2024

Pay is fair. Hours not bad.

Recommend
CEO approval
Business Outlook

Pros

They probably pay the most for a job of this caliber. Work hard and they will give you what you ask for.

Cons

They want you to work every holiday and natural disaster. Poor quality employess are rarely held accountable.

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Waffle House Response
1y
Thank you for taking the time to share your experience! We’re glad to hear that you find the pay fair and appreciate the opportunities provided for hard work and growth within the company. We recognize the challenges you’ve highlighted, particularly regarding holiday scheduling and accountability. Your feedback is valuable and helps us identify areas where we can improve. Ensuring clear and effective communication within our management structure is crucial, and your suggestion about reinforcing the unit manager's role is well noted. Thank you for your hard work and dedication under the yellow sign!
3.0
Dec 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Manager Stock options, opportunities to learn new skills, business management, P&L interpretation and forecasting, National opportunities, mentorship

Cons

Hard 6 day work schedule, Physical and mental stress, open 24/7 (as are you), Effective Leadership varies geographically

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Waffle House Response
1y
Thank you for taking the time to share your detailed feedback and for your dedication during your time with Waffle House. We’re thrilled to hear that you valued the stock options, skill-building opportunities, and mentorship available within our management track. Supporting our team’s growth and professional development is something we prioritize. We also understand the challenges, such as the demanding schedule and the physical and mental stress that can come with this role. Your suggestion for providing more hands-on coaching and fostering a supportive environment for our unit managers is invaluable, and we’ll continue working to ensure our leadership culture reflects these goals. If you have any more suggestions, please visit https://www.wafflehouse.com/contact. Thank you again for your hard work and contributions. We wish you all the best in your future endeavors!
Viewing 316 - 318 of 4,102 Reviews

Glassdoor has 4,228 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.