Waffle House reviews

3.4

55% would recommend to a friend

(4,102 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
2.0
Dec 6, 2024
Recommend
CEO approval
Business Outlook

Pros

the people you work with

Cons

the stress of call outs and you having to cover shifts not compensated for

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Waffle House Response
1y
Thank you for sharing your thoughts. We recognize the challenges you mentioned regarding call-outs. We understand how this can be frustrating, and we are constantly evaluating ways to improve scheduling flexibility and support for our managers. Your feedback is important, and we will take it into consideration as we continue to refine our processes to better support our team members. If you have any more feedback, we encourage you to visit https://www.wafflehouse.com/contact. Thank you for your dedication and hard work!
3.0
Dec 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Family felt. The daily interaction with regular customers made it worthwhile

Cons

Long hours . Lack of support from upper superiors

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Waffle House Response
1y
Thank you for your review. We're glad to hear that you appreciated the sense of community and the daily interactions with Customers. We recognize your concerns regarding long hours and the lack of support from upper management. We understand that these factors can impact the overall work experience, and we are continuously evaluating how to improve support systems and communication across all levels of the company. We value your perspective as it helps us identify areas where we can enhance our operations and better support our teams. Thank you for time with us. We wish you the best in your future endeavors.
3.0
Dec 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Tips, daily money, sometimes managers offer a flexible schedule. Second chance employer for those with records

Cons

Customers can be alot to handle, stalking,harassment, fights etc.

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Waffle House Response
1y
Thank you for sharing your feedback. We truly appreciate your commitment to the team over the years. We understand that dealing with challenging situations, such as difficult customers, can be stressful. Your safety and well-being are a top priority, and we encourage you to reach out to your manager if you ever feel unsafe or uncomfortable in any situation. Your insights help us continue to improve, and we are grateful for your years of service. Thank you for all that you do!
Viewing 334 - 336 of 4,102 Reviews

Glassdoor has 4,228 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.