Waffle House reviews

3.4

57% would recommend to a friend

(4,106 total reviews)

Walt Ehmer

77% approve of CEO

59% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
2.0
Jun 14, 2015
Recommend
CEO approval
Business Outlook

Pros

The company is very stable no worry of layoffs or mass firings here. Very decent pay and good opportunity for advancement if you don't mind working hard and spending the time coaching people that rarely want to be coached. Work hours are great if you're a morning person.

Cons

Work schedule is terrible....six days on two days off they don't expect you to miss that 1 and a half days you miss being off every month. Pay can severely fluctuate with sales especially at the Unit Manager level. You work every Holiday even those you didn't even know were holidays you know like those random days you try to go to the bank and it's closed... yea you work those too Micro management of schedule is ridiculous and never goes away even at some of the higher levels in this career. Hours get extremely long around holidays 60 hour weeks are the norm Business has too many rules to govern employees (no getting a beer with a co worker if you don't have the exact same tittle) Upper management makes decisions on who to promote based on several qualities that have nothing to do with performance. If you're original training unit manager is terrible you are destined to fail Vacations are planned out with very little wiggle room dependent on the rotation that is set at the beginning of the physical year

5.0
Jun 14, 2015

GREAT PLACE TO WORK

Recommend
CEO approval
Business Outlook

Pros

There's plenty of growth at Waffle House. Takes about a year or two to be promoted. It is not a seniority based career; it's performance base. What you put in is what you get out. I really like working with the team I have, awesome division manager who genuinely cares about our lifestyle and development. The environment I've been in have been very nurturing. Everyone is treated fairly.

Cons

-New upper level management with NO experience or understanding affects the whole organization.

1.0
Jun 13, 2015

Manager

Recommend
CEO approval
Business Outlook

Pros

There are no pros to working here. The free food is cooked in grease and not worth eating.

Cons

This was the worse job ever. Employees constantly fighting between each other, rude to customers. Upper management always undermining the managers (telling employees it is fine to eat during work hours, or use cell phone on the floor, etc) so they would not need to fill in if employees called. No home life at all, you work about 70 hours a week, 6 days a week and always on call, not assist. manager or shift leaders.

Viewing 3739 - 3741 of 4,106 Reviews

Glassdoor has 4,232 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.