Waffle House reviews

3.4

57% would recommend to a friend

(4,106 total reviews)

Walt Ehmer

77% approve of CEO

59% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
2.0
Jun 14, 2015
Recommend
CEO approval
Business Outlook

Pros

The company is very stable no worry of layoffs or mass firings here. Very decent pay and good opportunity for advancement if you don't mind working hard and spending the time coaching people that rarely want to be coached. Work hours are great if you're a morning person.

Cons

Work schedule is terrible....six days on two days off they don't expect you to miss that 1 and a half days you miss being off every month. Pay can severely fluctuate with sales especially at the Unit Manager level. You work every Holiday even those you didn't even know were holidays you know like those random days you try to go to the bank and it's closed... yea you work those too Micro management of schedule is ridiculous and never goes away even at some of the higher levels in this career. Hours get extremely long around holidays 60 hour weeks are the norm Business has too many rules to govern employees (no getting a beer with a co worker if you don't have the exact same tittle) Upper management makes decisions on who to promote based on several qualities that have nothing to do with performance. If you're original training unit manager is terrible you are destined to fail Vacations are planned out with very little wiggle room dependent on the rotation that is set at the beginning of the physical year

1.0
May 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Good teamwork among hourly employees; fun & unique environment, cult following among customers.

Cons

Upper management (District & above) is uneducated, cannot spell, simpletons. Slavedriver mentality, asking blood from unit managers and employees with little-to-no benefits or thank-yous in return. Pay is minimal, career waitresses are ancient hags who consider themselves to be the real managers because they have infinitely more experience than any mangers hired, and therefore have no respect for management. Customer base is mostly white trash, and low-tipping. Shifts can be brutal when they are overnight and not busy, they seem to last forever.

1.0
May 4, 2015
Recommend
CEO approval
Business Outlook

Pros

- 24 days paid vacation per year, as long as you're okay with working the other 341.

Cons

- Only one manager per store. No assistant or co manager for a 24-hr business. - On call 24/7. - IMPOSSIBLE to keep employees. You will go through 45+ people a year. If someone doesn't show up, You're expected to work their shift to cover it . - No help for upper management. - NO HOLIDAYS OFF...if you're married, prepare to get a divorce. - 6 on, 2 off schedule. Unless there is something going on, then they will take your days off from you and not replace them. - Pay is awful vs the amount of hours you will work each week (65+) - You're expected to do your own maintenance in the restaurant as there is ONE maintenance man for every area which consist of 25+ restaurants. - Turnover rate is EXTREMELY HIGH. - Bonus structure changes every year, and not for the good. - You're expected to pick up employees and transport them to work if they don't have a ride. You have to cover the cost of gas yourself. - Some people are brought in as potential district managers if they "tested well" during the interview process, and will be moved up in 6 months even if you outperform them on a weekly basis. - You have to return to the restaurant every night for shift change. - No 401K, only stock options. - Medical insurance cost is absurd. Was $364 for 2 people. My wife pays $400 for 5 people at (she doesn't work for Waffle House of course). Can't think of any more at the moment. Its an awful job overall.

Viewing 376 - 378 of 4,106 Reviews

Glassdoor has 4,232 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.