Waffle House reviews

3.4

55% would recommend to a friend

(4,098 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,098 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
4.0
Oct 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Pay in cash every week, health care, dental, every 6 months you get a paid vacation, christmas bonus in cash, very good with scheduling enough hours.

Cons

Customers can be very rude and picky. Some don't even tip. Very fast paced and stressful, work is on your feet for all 7 hours, no food break or snack if busy. They dont like you to sit down, lots of cleaning and lifting.

3.0
Oct 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Money and growth opportunities. They have a good initia training program that last about 14 weeks. Hands on leadership and management. 3 weeks vacation per year.

Cons

Work weekends and holidays. Long hours- 50 plus hours per week average. Have to return in the evening for shift changes. Some cost and processes are outdated. Wide range of capacities in upper management

2.0
Sep 21, 2012

Unhappy Unit Manager.

Recommend
CEO approval
Business Outlook

Pros

Some hourly associates are a joy to work with. I've found that in my unit I have about 2 people that I can really count on when someone else doesn't come through. This is a blessing. Being off around 3 -30 pm the days you work is nice. New Unit Managers having a back up cook for the first 6 months was a good idea.

Cons

The company requires that Unit managers come back to change the drawer Friday and Saturday nights, as well as the night before you have your two days off. This is a true pain. Especially when you are mid-20's and would like to have some kind of social life on the weekends which is pretty much cut out anyhow because of the way the rotating schedule is set up you will only have a weekend off every 1 and a 1/2 months anyway. You have to work every holiday. A unit managers schedule is 6 days on and then two days off. This doesn't hold true for the holiday season, plan on working probably 7 days straight and getting one day off. Also during holiday season when there are black out days plan on going back to change the drawer at night, after you have already worked 1st shift that day. Quality of life isn't that great when you are short staffed and having issues finding people to work. You would think you'd get tons of applications all the time, you don't. Then the few applications you do get, cross your fingers hoping they pass the background, or that they aren't on discretionary hire. It makes it hard to be selective, it's almost to the point where I interview anyone who turns in an application. Every week is something different. The new pay based on "Target overall" sucks. I know managers in my division whose checks have been 600-800 dollars for 2 weeks of work, 60 hr work weeks! Doing the calculations this is barely over minimum wage in most places!!!! Not to mention, you don't get paid for holidays or overtime. There are some superstar unit managers who have good stores with employees that have been there a long time, and they are able to run good numbers and be successful. But for the majority what I have seen is my fellow unit managers in my division looking to find new jobs ASAP! OVERWORKED, AND UNDERPAID. I took this job after graduating with a degree in Business Administration to gain management experience. This is not a place I would want to work for the rest of my career. I'd actually be willing to take make a little less money, for a better quality of life and better benefits elsewhere!

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Glassdoor has 4,224 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.