Waffle House reviews

3.4

57% would recommend to a friend

(4,106 total reviews)

Walt Ehmer

77% approve of CEO

59% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
4.0
Jul 3, 2024

Good in a pinch

Recommend
CEO approval
Business Outlook

Pros

Weekly pay Daily tips Likable co-workers

Cons

Odd scheduling Unreliable managers / supervisors High-urgency stress environment Not easy on beginners

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Waffle House Response
2y
Thank you for sharing your feedback! It's important to us that every team member feels supported and valued. Your insights are crucial for us to understand where we can improve and ensure a positive working environment for all team members. As we strive to create an inclusive and respectful workplace where everyone can thrive, improving communication and ensuring fair treatment across all levels of the team are top priorities. Thank you again for sharing your thoughts. We appreciate your dedication to Waffle House and are committed to addressing these issues promptly.
4.0
Jul 2, 2024

Like a dysfunctional family

Recommend
CEO approval
Business Outlook

Pros

Great for being there in tough family times. Always have a job in any state if you have worked there. Pretty decent money if you work a good shift and dtore

Cons

You work every weekend and all holidays. Absolutely everyone works at least 3 hours on Christmas

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Waffle House Response
2y
Thank you for sharing your thoughts on your experience working at Waffle House! We understand your concern about working every weekend and holiday. We recognize the sacrifices our team members make, and we value the dedication and commitment it takes to ensure our restaurants are operational during these times. Thank you for your contributions during your time with us at Waffle House. We appreciate your dedication and wish you all the best in your future endeavors.
3.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

You make alot of tips depending on how good of a server you are and how many shifts you can get. There's open opportunity for promotion and management is easy to get along with.

Cons

Poor quality of coworkers leads to downfall in overall shift engagement; less sales and less tips. Overall work was very demanding and not distributed evenly amongst workers.

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Waffle House Response
2y
Thank you for sharing your feedback! We appreciate your concerns regarding the quality of coworkers impacting shift engagement and overall workload distribution. Ensuring a supportive and cohesive team environment is crucial to us, and we understand the impact it can have on everyone's experience. We are actively working on improving our hiring and training processes to ensure that we maintain a high standard of teamwork and service. Your suggestion about providing more specific job descriptions and increasing staffing levels is noted. We understand that a clear understanding of roles and responsibilities contributes to a more efficient and less stressful work environment. We are committed to evaluating our staffing needs regularly to ensure that our teams have the support they need to succeed. We value your dedication and feedback. Thank you for being a part of our team at Waffle House!
Viewing 517 - 519 of 4,106 Reviews

Glassdoor has 4,232 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.