Is Waffle House a good company to work for?

Waffle House has an overall rating of 3.4 out of 5, based on over 4,224 reviews left anonymously by employees. This rating has been stable over the past 12 months. 55% of employees would recommend working at Waffle House to a friend and 57% have a positive outlook for the business. The best reviews about Waffle House have been left by employees working as Recruiting Director , Relief Manager and Customer Service .

Does Waffle House pay their employees well?

According to anonymously submitted Glassdoor reviews, Waffle House employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Waffle House. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waffle House?

55% of Waffle House employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waffle House 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Waffle House?

Server (479) , Unit Manager (387) , Server/Waiter (284) , Salesperson (224) , Grill Operator (168) , Server/Waitress (163) , District Manager (134) , Waitress (122) , Cook (98) , Line Cook (84) , Sales Associate (82) , Manager (77) , Master Grill Operator (72) , Sales Person (56) , Rockstar Grill Operator (53)

What are the pros of working at Waffle House according to real employee reviews?

"Good money and good peopl" ((in 250 reviews)); "pay is ok and people are great" ((in 157 reviews)); "Free food and quite on slow days" ((in 106 reviews)); "Benefits are great." ((in 98 reviews)); "so is the people watching and my coworkers are great" ((in 59 reviews))

What are the cons of working at Waffle House according to real employee reviews?

"Poor management the deduct money from ur check u make 2.15 a hr as a server in some places" ((in 244 reviews)); "Long hours and physically demanding" ((in 170 reviews)); "It is all about outdoing other managers, which is good, but it tends to be arrogant and boastful." ((in 125 reviews)); "No work life balance it begins to be a task to handle other duties or personal events" ((in 100 reviews)); "Horrible Upper management in my district" ((in 79 reviews))

What are employees saying about Waffle House layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waffle House layoffs and their outlook for job security at Waffle House in 2026.

What are the top reviewed Waffle House locations?

Atlanta , Norcross , Jacksonville , Houston , Nashville , Mobile , Columbia , New Orleans , Birmingham , Raleigh , Greenville , Tampa , Huntsville , Louisville , Dallas , Charlotte , Orlando , Macon , Little Rock , Baton Rouge , Tallahassee , Cincinnati , Pensacola , Columbus , Charleston , Marietta , Columbus , Savannah , Saint Louis , Fayetteville

Waffle House reviews

3.4

55% would recommend to a friend

(4,098 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,098 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,098 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews

5.0

Nov 5, 2025

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun atmosphere, surprisingly structure to employee growth

Cons

hard work, can get dirty, very fast paced

Waffle House Response

7mo

Thank you for sharing your experience! We’re glad to hear you appreciated the fun atmosphere and the structure we provide to help Associates grow and develop their careers. We recognize that working in our restaurants can be fast-paced and physically demanding. Our teams work hard to deliver excellent service while maintaining a clean and efficient environment, and we understand that this level of effort can be challenging at times. We continue to look for ways to support our Associates through training, teamwork, and leadership development. We appreciate your contributions and feedback, as well as your time with us! If you’d like to share more about your experience, please reach out to us directly at https://www.wafflehouse.com/contact.

4.0

Nov 4, 2025

Great Company

Waitress

Recommend

CEO approval

Business Outlook

Pros

Lots of growth opportunities and management want to see you thrive. They will step in and help on busy days and you don't see them taking off on a holiday when everyone else is working

Cons

customers can be rude and the night shift can be rough. Working holidays are mandatory.

Waffle House Response

7mo

Thank you for taking the time to share your feedback. We’re pleased to hear you experienced strong support from management and valued the opportunities for growth within our restaurants! We also understand that serving Customers during late hours and holidays can be challenging, and we appreciate the dedication our Associates show in keeping our restaurants open 24/7. Your comments about fairness and favoritism are important, and we’ll ensure this feedback is shared with the appropriate leadership teams. Thank you again for your contributions to serving our Customers and representing Waffle House with care. We wish you the best in your future endeavors.

4.0

Nov 4, 2025

Operations Manager Review

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great pay, and good people

Cons

The work is exhausting some of the times and you have to do everything at the unit with basically no help.

Waffle House Response

7mo

Thank you for sharing your experience. We understand that the work can be physically demanding and that managing multiple responsibilities can feel challenging at times. Our goal is to continue strengthening our support systems and staffing resources so our management teams can focus on leading effectively while maintaining a healthy work-life balance. We appreciate your dedication to serving our Customers and supporting your team. If you’d like to share additional feedback, please reach out to us directly at https://www.wafflehouse.com/contact.

Viewing 94 - 96 of 4,098 Reviews

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Waffle House reviews

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