Waffle House reviews

3.4

55% would recommend to a friend

(4,102 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Jun 1, 2025
Recommend
CEO approval
Business Outlook

Pros

I had a great trainer that was a true leader. Had it not been for him I would have left the first day.

Cons

They have 1 indian man who runs the whole IT dept. In the interview he came across as nice and love bombs you. If your personality is one that narcissistic abusers choose, beware. From the time I walked through the door he started berating me, verbally abusing me making remarks to indicate I am slow and stupid. He does this over the stand up meeting to the team and it embarasses me. He compares me to people who have worked here in the past and tells me how they were better and faster yet none of them are here. He also constantly reminds me he works all the time during off hours, holidays and weekends and expects me to do the same. He makes sure I know he is the smartest and the best and I am a piece of dirt unworthy of working on his old delapidated spaghetti code. Work is this man's god and he expects the same out of you. They do slapstick code and put in production on the same day its assigned. The assignments come in 1 sentence email and you are supposed to know what to do and get it done the next day. If you dont he harrasses you and says. How long is this going to take? You are to slow. Then makes you feel worthless if you dont have the assignment done the next day. No QA or V environment. If you aren't done with the assignment in 1 or 2 days he takes you in his office to abuse you regardless of the trainer saying you are doing great. Alot of anxiety here. Waffle House wont get rid of him because he's been here like 30 yrs and they wont survive without him so he has power and does what he wants. He mostly does this to as400 team. He is very arrogant and prideful and critical. Not to mention micromanaging and controlling. He stands behind you to watch you work and points out when you are making errors or trying to figure out something. He expects you to come In and on the first day to know everything and if u dont it means you are stupid. When you have to take time to understand the code he says you should already know it. He makes sure you know he's great and smart. But this man wont survive if he had to look for a real job. I cried constantly there and and fell into further depression. I hated the weekend because monday was coming. He also got mad if I had appointments. He never let me work nor did he give me time to succeed and figure out the system. It was constant complaining, insults and arrogance. The whole entire time. This job was so unprofessional. He told me I wasnt worth what I was being paid and then told me I had to either stay for half the pay (which i cant live on) or leave. So I walked away. I am coming from 20 yrs of experience at the same fintech company and I think he felt threatened by it because he constantly insulted all my yrs and put me down all the time. I pray to God for justice for uprooting my life to come here for this job and now I am staring down the barrel of homelessness. Please Do not accept a position at waffle house corporate. In IT dept. You will be abused. you will end up mentally ill, burned out and exhausted and unappreciated. I promise you. I am not the only one who as had this experience. Biggest professional mistake of my entire career. Im so embarassed I refuse to put it on my resume. I rather companies think I took a very long break than worked there.

2.0
May 1, 2025

Boys Club

Recommend
CEO approval
Business Outlook

Pros

The pay is decent but not compared to hours worked

Cons

Work life balance no Friday or Saturday evening off for managers

avatar
Waffle House Response
1y
Thank you for sharing your honest feedback and for your commitment over the past several years. We hear your concern about the lack of work-life balance, particularly when it comes to having weekend evenings off. That’s an important point, and it’s something we recognize is a challenge in a 24/7 business like ours. Thank you for being a dedicated part of the team. If you’d like to share more or suggest improvements, we welcome your input through our contact form at https://www.wafflehouse.com/contact. We wish you continued strength and success in your role!
3.0
Apr 15, 2025

Employees get ripped off

Recommend
CEO approval
Business Outlook

Pros

Getting cash daily if you are a server and customers tip you in cash

Cons

Employees get money taken from check for meal each shift even if you don't eat. Servers can't cash out credit card tips at the end of the night. Servers don't get any bonus like the cooks no matter how long they have been there or if they beat sales. Cooks get a $1 more per hour to work 3rd shift. Servers only get $0.50 per hour for 3rd shift. 3rd shift always comes into a mess because the previous shift gets to leave the store a mess. Employees have to pay for certain meats if they eat them even tho money is already taken out of check for meal.

avatar
Waffle House Response
1y
Thank you for taking the time to share your experience. We're sorry to hear that aspects of your time with Waffle House left you feeling undervalued. It's important to us that all Associates feel fairly compensated and respected across all shifts and roles. Your concerns about tip access, shift cleanliness, and meal deductions are serious and will be shared with the appropriate teams for review. If you're open to it, we would greatly appreciate the opportunity to learn more from your experience. Please consider reaching out through our contact form at https://www.wafflehouse.com/contact. We appreciate the work you put in during your time with us and wish you the best!
Viewing 142 - 144 of 4,102 Reviews

Glassdoor has 4,228 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.