Waffle House reviews

3.4

55% would recommend to a friend

(4,102 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
5.0
Feb 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Great earning potential, ability to run your own store from the ground up

Cons

Long hours, on call most of the time

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Waffle House Response
1y
Thank you for your time and dedication as a Unit Manager! We’re glad to hear that you valued the earning potential and the opportunity to take ownership of running a store. Our goal is to empower our team members to develop strong leadership and business skills. We understand that the role can come with long hours and the demands of being on call. Your feedback is valuable, and we appreciate your commitment to making Waffle House a great place for both Associates and Customers. We wish you the best in your future endeavors!
5.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

If you are willing to go above and beyond, advancement highly likely. If I stay with the company for more than 10 years, my stock will possibly allow me to retire early. I do not have to answer the phone on my days off. I make good money. My team respects me. I just became selectable for district.

Cons

I do have to be accessible by phone most nights, except for my days off.

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Waffle House Response
1y
Thank you for taking the time to share your experience! We’re thrilled to hear that you value the compensation, benefits, and advancement opportunities we offer. Your dedication and leadership are what make our teams successful, and we’re excited to hear that you’ve been selected for becoming a District Manager! We also appreciate your feedback regarding communication on advancement. Providing clear and transparent career growth opportunities is important to us, and we will continue working to improve the way we support and guide our team members in their professional development. Thank you for your hard work and commitment to Waffle House. We look forward to seeing your continued success with us!
3.0
Jan 11, 2025

Unit manager- no work/life

Recommend
CEO approval
Business Outlook

Pros

● Fair to good financial compensation ● Vacation time ● Stock option ● Great place to gain experience

Cons

● Poor upline support ● 2 hour long meetings that could easily be summarized into a 4 to 6 paragraph email or text ● Terrible work/life balance ● Unable to fire employees caught buying, selling, and using drugs or stealing ● Possibly working 3+ shifts straight due to call offs ●Difficult to staff slow shifts (I've seen servers work 2-9pm and only make $25)

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Waffle House Response
1y
Thank you for sharing your detailed feedback and your many years of service with Waffle House. Your perspective as a long-term team member is invaluable to us. We’re glad to hear that you found the financial compensation, stock options, and vacation time to be positives. However, we’re sorry to learn about the challenges you faced, particularly regarding work-life balance, staffing issues, and upline support. The issue of supporting managers who deal with unexpected staffing shortages and call-offs is something we’re always looking to address. We will also review how meetings are conducted to ensure that they are efficient and respectful of everyone’s time. Your comments on policies for addressing serious employee issues are particularly important. We will ensure these are reviewed at the appropriate levels. Thank you again for your dedication and for providing constructive advice. We’re committed to making Waffle House a better place for all employees.
Viewing 148 - 150 of 4,102 Reviews

Glassdoor has 4,228 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.