Waffle House reviews

3.4

55% would recommend to a friend

(4,100 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Jun 1, 2025
Recommend
CEO approval
Business Outlook

Pros

I had a great trainer that was a true leader. Had it not been for him I would have left the first day.

Cons

They have 1 indian man who runs the whole IT dept. In the interview he came across as nice and love bombs you. If your personality is one that narcissistic abusers choose, beware. From the time I walked through the door he started berating me, verbally abusing me making remarks to indicate I am slow and stupid. He does this over the stand up meeting to the team and it embarasses me. He compares me to people who have worked here in the past and tells me how they were better and faster yet none of them are here. He also constantly reminds me he works all the time during off hours, holidays and weekends and expects me to do the same. He makes sure I know he is the smartest and the best and I am a piece of dirt unworthy of working on his old delapidated spaghetti code. Work is this man's god and he expects the same out of you. They do slapstick code and put in production on the same day its assigned. The assignments come in 1 sentence email and you are supposed to know what to do and get it done the next day. If you dont he harrasses you and says. How long is this going to take? You are to slow. Then makes you feel worthless if you dont have the assignment done the next day. No QA or V environment. If you aren't done with the assignment in 1 or 2 days he takes you in his office to abuse you regardless of the trainer saying you are doing great. Alot of anxiety here. Waffle House wont get rid of him because he's been here like 30 yrs and they wont survive without him so he has power and does what he wants. He mostly does this to as400 team. He is very arrogant and prideful and critical. Not to mention micromanaging and controlling. He stands behind you to watch you work and points out when you are making errors or trying to figure out something. He expects you to come In and on the first day to know everything and if u dont it means you are stupid. When you have to take time to understand the code he says you should already know it. He makes sure you know he's great and smart. But this man wont survive if he had to look for a real job. I cried constantly there and and fell into further depression. I hated the weekend because monday was coming. He also got mad if I had appointments. He never let me work nor did he give me time to succeed and figure out the system. It was constant complaining, insults and arrogance. The whole entire time. This job was so unprofessional. He told me I wasnt worth what I was being paid and then told me I had to either stay for half the pay (which i cant live on) or leave. So I walked away. I am coming from 20 yrs of experience at the same fintech company and I think he felt threatened by it because he constantly insulted all my yrs and put me down all the time. I pray to God for justice for uprooting my life to come here for this job and now I am staring down the barrel of homelessness. Please Do not accept a position at waffle house corporate. In IT dept. You will be abused. you will end up mentally ill, burned out and exhausted and unappreciated. I promise you. I am not the only one who as had this experience. Biggest professional mistake of my entire career. Im so embarassed I refuse to put it on my resume. I rather companies think I took a very long break than worked there.

4.0
May 30, 2025

Used to work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great environment while working nights

Cons

Management could be a pain

avatar
Waffle House Response
1y
Thank you for sharing your experience. We’re glad to hear that you found the night shift environment to be a positive one. Our overnight teams play a vital role in creating the welcoming atmosphere Waffle House is known for, and it means a lot to hear that stood out during your time with us. We also appreciate your candid feedback regarding management. We recognize how important strong, supportive leadership is to the associate experience, and we’re continuously working to ensure consistency across all locations. If you'd like to leave any more details, we encourage you to visit https://www.wafflehouse.com/contact. Thank you again for your time with Waffle House. We wish you the best in your future endeavors!
3.0
May 29, 2025

Not bad but not great

Recommend
CEO approval
Business Outlook

Pros

Bonuses, flexibility, sales bonuses, day is usually done by 3pm

Cons

Work hours, work life balance, capped bonuses

avatar
Waffle House Response
1y
Thank you for your review and for your continued service as a Unit Manager. We’re glad to hear that the flexibility and bonus opportunities have added value to your experience. These are elements we aim to provide to help our leaders succeed both professionally and personally. At the same time, we understand that maintaining a healthy work-life balance is essential, and your feedback on that front is important. We're actively working to find better ways to support our managers with more sustainable schedules while still meeting the needs of our Customers and teams. Thank you for your leadership and for helping us grow stronger through your insights. We appreciate all you do!
Viewing 202 - 204 of 4,100 Reviews

Glassdoor has 4,226 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.