Waffle House reviews

3.4

55% would recommend to a friend

(4,101 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
1.0
May 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Staff are very friendly but some might threaten you. Manager has a condition that causes her to throw up in the back office every so often and burps in your face.

Cons

Long working hours, pay is not what is advertised and fully depends on location business to be able to meet bonuses. Upline is non responsive and lies to be able to get people in the door.

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Waffle House Response
1y
Thank you for sharing your experience. We’re deeply concerned by the issues you described. At Waffle House, we are committed to maintaining a respectful, professional, and safe workplace for all Associates. We take reports of unprofessional behavior seriously and encourage former Associates to reach out to us directly at https://www.wafflehouse.com/contact so we can better understand and appropriately address these concerns. We understand that the demands of leadership roles can be significant, and we’re continually working to improve transparency, support from leadership, and compensation structures to better serve our teams. Thank you again for your feedback and the time you spent with us. We wish you the best in your future endeavors.
5.0
May 14, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good money,flexible,meet nice people,same schedule

Cons

Some slow days and rude customers

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Waffle House Response
1y
Thank you for sharing your experience with us. We're glad to hear you found the work rewarding, especially the flexible scheduling, consistent shifts, and positive connections with Customers and fellow team members. We understand that every day brings its own challenges, including slower shifts and the occasional difficult Customer. Your advice about focusing on what Associates are doing is appreciated, and we’re always working to support and recognize the hard work of our teams. Thank you again for your contributions during your time with us!
5.0
May 11, 2025

Americas Place to Work

Recommend
CEO approval
Business Outlook

Pros

Decent pay, quarterly bonuses, insurance

Cons

Often drama among staff and unreliable employees

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Waffle House Response
1y
Thank you for your review and for 20 years of dedicated service to Waffle House! We’re glad to hear you found value in the pay, bonuses, and benefits, and we’re especially grateful for your long-term commitment to serving our Customers. We also appreciate your honest feedback about team dynamics. While we’re proud of the strong bonds many of our teams build, we know there’s always room for growth when it comes to communication and accountability in the workplace. Your insight helps us continue working toward that. Thank you again for everything you contributed during your time with us. We wish you all the best and hope you’ll always feel part of the Waffle House story.
Viewing 211 - 213 of 4,101 Reviews

Glassdoor has 4,227 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.