Waffle House reviews

3.4

55% would recommend to a friend

(4,101 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
4.0
May 6, 2025

Thirty Years

Recommend
CEO approval
Business Outlook

Pros

Easy quick money Any time shifts Easy to learn

Cons

Drama Pay in certain states too low

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Waffle House Response
1y
Thank you for sharing your thoughts and for your remarkable dedication to Waffle House over 30 years! We're pleased to hear that you found the job to be a good source of income with flexible shifts and an easy learning curve. Your feedback about management being too focused on trying to be everyone's friend is a helpful perspective, and we’ll work on ensuring that leadership is both supportive and fair while maintaining a healthy team dynamic. Thank you again for your decades of service. Your experience and feedback are invaluable to us, and we appreciate all you've done as part of the Waffle House team. We wish you the best moving forward!
3.0
May 6, 2025

Great Money

Recommend
CEO approval
Business Outlook

Pros

Really great money and the customers are 99% really awesome. The company pays higher than other restaurants for servers.

Cons

My location (maybe others too) was very clique-y. A few of the younger girls on first shift have very severe nepotism since their mother works in recruitment.

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Waffle House Response
1y
Thank you for taking the time to share your feedback with us, and for your many years of service at Waffle House. We're happy to hear that the earning potential and the customers were highlights of your time with us. We strive to provide a positive environment and competitive pay, and we’re glad that you found that aspect fulfilling. We also appreciate your honesty regarding the challenges you faced with the environment at your location. It’s concerning to hear about the nepotism and clique culture, and we understand how that can impact team dynamics. Your suggestion for management to be more assertive is valuable, and we will work toward addressing these concerns to ensure a fair and inclusive atmosphere for all. Thank you again for being part of the team. We wish you the best and thank you for your contributions to Waffle House.
1.0
May 5, 2025
Recommend
CEO approval
Business Outlook

Pros

The customers are awesome for the most part! You make good money.

Cons

You're nothing but a number to them, you're family and health does not matter at all! Management act like they're better than you! They will not even speak to you, unless it's to tell you what you're doing wrong. You don't receive credit card tips daily, you have to wait until you receive your paycheck! They charge you daily for food (out of your check) even if you don't eat! If you're having problems, you best get over it, they don't address any issues. A lot of work drama! Not a good long term career if you're in the clique.

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Waffle House Response
1y
Thank you for sharing your thoughts and for your years of dedication to the team. We truly appreciate hearing that the customers were a positive part of your experience and that you enjoyed the earning potential. However, we are deeply concerned to learn about the challenges you faced, especially regarding management’s approach and the lack of recognition for your hard work. Feeling valued and supported is essential for any team, and we understand how the issues you mentioned can create frustration. Your feedback about the importance of positive reinforcement and the need for management to show more care is incredibly valuable. We take this seriously and will work on fostering a more supportive environment for all our Associates. We encourage you to reach out directly through our contact form at https://www.wafflehouse.com/contact. Thank you again for your feedback and long-term commitment to Waffle House. We’re here to support you in your career and growth at Waffle House.
Viewing 217 - 219 of 4,101 Reviews

Glassdoor has 4,227 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.