Is Waffle House a good company to work for?

Waffle House has an overall rating of 3.4 out of 5, based on over 4,228 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 55% of employees would recommend working at Waffle House to a friend and 57% have a positive outlook for the business. The best reviews about Waffle House have been left by employees working as Recruiting Director , Relief Manager and Customer Service .

Does Waffle House pay their employees well?

According to anonymously submitted Glassdoor reviews, Waffle House employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Waffle House. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Waffle House?

55% of Waffle House employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waffle House 2.9 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Waffle House?

Server (479) , Unit Manager (389) , Server/Waiter (284) , Salesperson (224) , Grill Operator (168) , Server/Waitress (163) , District Manager (134) , Waitress (122) , Cook (98) , Line Cook (84) , Sales Associate (82) , Manager (77) , Master Grill Operator (72) , Sales Person (56) , Rockstar Grill Operator (53)

What are the pros of working at Waffle House according to real employee reviews?

"You can make good money through the tips and it becomes easier the longer you work and learn" ((in 251 reviews)); "pay is ok and people are great" ((in 159 reviews)); "Benefits are great." ((in 108 reviews)); "Free food and quite on slow days" ((in 106 reviews)); "so is the people watching and my coworkers are great" ((in 67 reviews))

What are the cons of working at Waffle House according to real employee reviews?

"Poor management the deduct money from ur check u make 2.15 a hr as a server in some places" ((in 240 reviews)); "Long hours and physically demanding" ((in 167 reviews)); "No managers on third shift at waffle house EVER!" ((in 115 reviews)); "No work life balance it begins to be a task to handle other duties or personal events" ((in 95 reviews)); "Horrible Upper management in my district" ((in 81 reviews))

What are employees saying about Waffle House layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waffle House layoffs and their outlook for job security at Waffle House in 2026.

What are the top reviewed Waffle House locations?

Atlanta , Norcross , Jacksonville , Houston , Nashville , Mobile , Columbia , New Orleans , Birmingham , Raleigh , Greenville , Tampa , Huntsville , Louisville , Dallas , Charlotte , Orlando , Macon , Little Rock , Baton Rouge , Tallahassee , Cincinnati , Pensacola , Savannah , Columbus , Charleston , Marietta , Columbus , Saint Louis , Fayetteville

Waffle House reviews

3.4

55% would recommend to a friend

(4,102 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,102 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews

3.0

Mar 17, 2025

Decent

District manager

Recommend

CEO approval

Business Outlook

Pros

Good base pay, with stock if you stay for 10 years. Learn a lot, and get good at cooking.

Cons

90 hours+ a week, more during holidays. You will hate every single holiday or event in your area. Favoritism runs rampant, just hope and pray you are on the good side. They are losing the people first mentality and going to money focus only.

Waffle House Response

1y

Thank you for your honesty and your years of hard work as a District Manager. We appreciate your dedication and the valuable experience you gained while with us. We recognize that management roles come with demanding schedules, especially during peak times. Our goal has always been to balance operational excellence with a strong people-first culture, and we’re committed to keeping that focus while also ensuring the business remains strong for our Associates. Your feedback on favoritism and company direction is important, and we encourage you to share any further insights through our contact form at https://www.wafflehouse.com/contact. We are always working to improve and appreciate our Associates' perspectives. Thank you again for your hard work through the years. We wish you the best in your future endeavors.

2.0

Mar 14, 2025

Exactly what you expect

Server/waitress

Recommend

CEO approval

Business Outlook

Pros

The store manager is decent, and she is generally a compassionate person.

Cons

Everything else. You can always tell when the store manager is off because nothing is accomplished; nothing is restocked from the commissary.

Waffle House Response

1y

Thank you for sharing your experience with us. We’re glad to hear you appreciate your store manager’s leadership and compassion. We understand the importance of consistency across all shifts, and we appreciate your feedback regarding accountability and shift procedures. Ensuring all shifts run smoothly is a priority, and we encourage open communication with us and your management team to address these concerns. If you have specific issues you'd like to escalate, please reach out through our contact form at https://www.wafflehouse.com/contact. We appreciate your hard work and dedication every day!

4.0

Mar 12, 2025

Waffle House

Salesperson

Recommend

CEO approval

Business Outlook

Pros

Guaranteed hours each shift; no getting cut early; associates can be borrowed from other stores;

Cons

no room for advancement unless a manager

Waffle House Response

1y

Thank you for your feedback and for being a dedicated part of the Waffle House team. We’re glad you appreciate the stability of guaranteed hours and the ability to work across different locations when needed. We understand that career growth is important, and while management roles are a primary path for advancement, we are always looking for ways to develop and support our Associates in their career journeys. If you’re interested in growth opportunities, we encourage you to speak with your management team. We appreciate your hard work and commitment to serving our Customers!

Viewing 262 - 264 of 4,102 Reviews

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Waffle House

Waffle House reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Decent

Exactly what you expect

Waffle House

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