Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1011 reviews)); "Good benefits and flexible with hours" ((in 568 reviews)); "Pretty nice staff and nice to help out people" ((in 494 reviews)); "Most staff were friendly and helpful" ((in 419 reviews)); "Colleagues are friendly and supportive" ((in 323 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 595 reviews)); "Managers are rude and demanding" ((in 456 reviews)); "sometimes hours are long and boring" ((in 275 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 124 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

68% would recommend to a friend

(8,752 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,752 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

4.0

Nov 18, 2025

Mostly good but needs change

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Always overtime available, flexible with working times, most staff are really nice and creates a nice working environment. managers and branch manager normally help do shop floor work.

Cons

Some managers are incredibly overbearing and sometime treat younger staff like children (in my experience). Processes often change without you being told and then someone will tend to have a go at you for it like your expected to know,

4.0

Nov 18, 2025

Good employer

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Supportive, good management, standard pay for young people.

Cons

Not always enough hours available.

4.0

Nov 17, 2025

Amazing

Partner

Recommend

CEO approval

Business Outlook

Pros

Great people, loved everyone I worked with

Cons

Very short staffed which could be stressful

Viewing 313 - 315 of 8,752 Reviews

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Jobs at Waitrose

Supermarket Assistant

Beaconsfield, England

Hospitality, Supermarket Assistant

Supermarket Assistant

Supermarket Assistant

Sudbury, East of England, England

Customer Delivery Driver, Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Mostly good but needs change

Good employer

Amazing

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Jobs at Waitrose