Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1011 reviews)); "Good benefits and flexible with hours" ((in 568 reviews)); "Pretty nice staff and nice to help out people" ((in 494 reviews)); "Most staff were friendly and helpful" ((in 419 reviews)); "Colleagues are friendly and supportive" ((in 323 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 595 reviews)); "Managers are rude and demanding" ((in 456 reviews)); "sometimes hours are long and boring" ((in 275 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 124 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

68% would recommend to a friend

(8,752 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Nov 14, 2025

Very good

Shopfloor assistant

Recommend

CEO approval

Business Outlook

Pros

very good, good hours and pay

Cons

not much, nothing to add

4.0

Nov 14, 2025

good

Cashier

Recommend

CEO approval

Business Outlook

Pros

I enjoyed the working environment

Cons

It was quite cold on the fish aisle

1.0

Nov 12, 2025

Cannot Recommend

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Discount, long service perks, clubs and societies

Cons

Management of Waitrose is poor, they have little regard for people’s health and fail to consider or make the most basic of adjustment. Favouritism and cliques are a huge issue. Understanding of the most basic human management functions are missing. Training is poor, you are lucky if you are trained on something once, even issues arise when they ask you to do it again months later having not done it in between. Staffing is always short, the pressure is always high and senior leaders are just as bad as the people managers and team leaders. Poor management and leadership from top to bottom.

Viewing 322 - 324 of 8,752 Reviews

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Jobs at Waitrose

Supermarket Assistant

Beaconsfield, England

£13 - £13 /hr

(Employer provided)

View job

Hospitality, Supermarket Assistant

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant