Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1001 reviews)); "Good benefits and flexible with hours" ((in 567 reviews)); "Pretty nice staff and nice to help out people" ((in 492 reviews)); "Most staff were friendly and helpful" ((in 432 reviews)); "Friendly colleagues and good on" ((in 342 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 585 reviews)); "Managers are rude and demanding" ((in 459 reviews)); "Xmas hours are long and stressful" ((in 280 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 127 reviews)); "Hard to get holiday :(" ((in 75 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

68% would recommend to a friend

(8,758 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,758 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,758 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

2.0

Oct 25, 2016

Not worth it

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Good discount, works at waitrose and John lewis however prices are still not competitive so only worth it if its something noone else stocks

Cons

Average pay, not like you suspect Bonus is used to bump pay up to a better wage, still doesnt match M&S or Sainsburys Little progression for females, took me 4 years yet a new male worked who wasnt as knowledgable was bumped up in 1 All male management who are grossed out natural womanly issues Bad understanding towards sickness

1.0

Oct 20, 2016

A hard place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

ok pay good discount passes the time N/A N/A

Cons

no staff morale no goals hard no chance to feedback

5.0

Oct 4, 2016

Shop floor assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great discount at John lewis and Waitrose Excellent standard of food served in the staff room Annual Bonus

Cons

the new era of Waitrose with less staff is causing shelfs to look empty in bigger stores and putting strain on all sections ie more fresh food staff working on the checkouts.

Viewing 325 - 327 of 8,758 Reviews

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Jobs at Waitrose

Night Replenishment, Supermarket Assistant

Hospitality, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not worth it

A hard place to work

Shop floor assistant

Top companies for "Compensation and Benefits" near you

Jobs at Waitrose