Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Very Flexible and very good pay" ((in 967 reviews)); "Good benefits and flexible with hours" ((in 551 reviews)); "Pretty nice staff and nice to help out people" ((in 493 reviews)); "The staff are friendly and helpful" ((in 431 reviews)); "Friendly colleagues and good on" ((in 331 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 588 reviews)); "Managers are rude and demanding" ((in 456 reviews)); "sometimes hours are long and boring" ((in 279 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 125 reviews)); "Hard to get holiday :(" ((in 76 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

68% would recommend to a friend

(8,760 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

4.0

Oct 23, 2025

Good part time for students

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

good pay flexible hours alot of overtime

Cons

stressful to manage time sometimes alongside uni

4.0

Oct 22, 2025

Waitrose

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Good pay Friendly customers 20% off discount

Cons

Not good with booking holidays

2.0

Oct 22, 2025

Try anywhere else first

Semi-retired

Recommend

CEO approval

Business Outlook

Pros

It’s a job that pays. One or two friendly managers.

Cons

Most of the managers could be considered downright rude or condescending. They seem to spend most of their time stacking shelves not managing. Behind the scenes, a pretty messy, chaotic operation. Not a happy, cooperative atmosphere.

Viewing 388 - 390 of 8,760 Reviews

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Jobs at Waitrose

Night Replenishment, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Farnham, South East England, England

£13 - £13 /hr

(Employer provided)

View job