Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1001 reviews)); "Good benefits and flexible with hours" ((in 567 reviews)); "Pretty nice staff and nice to help out people" ((in 492 reviews)); "The staff are friendly and helpful" ((in 432 reviews)); "Friendly colleagues and good on" ((in 342 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 585 reviews)); "Managers are rude and demanding" ((in 459 reviews)); "Xmas hours are long and stressful" ((in 280 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 127 reviews)); "Hard to get holiday :(" ((in 75 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

68% would recommend to a friend

(8,758 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,758 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,758 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

5.0

Oct 17, 2025

Good

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

Very friendly place to work at

Cons

Hours can be quite irregular

4.0

Oct 17, 2025

Nice place to work at

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Able to pick up additional shifts which was good

Cons

Can be difficult getting holiday approved during Christmas and Easter period.

4.0

Oct 17, 2025

Good company

Partner

Recommend

CEO approval

Business Outlook

Pros

Secure job Nice team Diversity

Cons

Not flexible Poor hours ( need to be more consistent): for example if you work full time you might start one day at 2:30pm, then the next at 10am then after at 5am.

Viewing 400 - 402 of 8,758 Reviews

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Jobs at Waitrose

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Night Replenishment, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Hospitality, Supermarket Assistant

Night Replenishment, Supermarket Assistant