Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2130) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1023 reviews)); "Good benefits and flexible with hours" ((in 570 reviews)); "Pretty nice staff and nice to help out people" ((in 476 reviews)); "The staff were friendly and welcoming" ((in 419 reviews)); "Colleagues were friendly and helpful" ((in 331 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 588 reviews)); "Managers are rude and demanding" ((in 462 reviews)); "sometimes hours are long and boring" ((in 285 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 124 reviews)); "Hard to get holiday :(" ((in 79 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,743 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

May 16, 2026

Enjoyable team with low stress environment

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

Good team, enjoyable, not to much stress

Cons

Like to change contracts, regular.

4.0

May 15, 2026

Good benefits and security, but pay lacks performance incentives

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Benefits Security Working hours treatment

Cons

Lack of performance pay for role

5.0

May 14, 2026

Great team and delivery driving experience.

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

Such a great bunch of colleagues. The team makes the work really enjoyable. All managers are lovely, including our branch manager, as long as you work hard and pull your weight. Delivery driving is a lot of fun, and you have a lot of training to feel confident on the road. The shifts usually keep you pretty busy, so I really like that about the job. Overall, really enjoyable, and the customers are lovely. You can always ask to develop your skills in store or in management roles, so they always make time for you to learn if you're willing. Obviously, great discount on food too!

Cons

Traffic is inevitable, so usually the only downside to delivery driving are the external factors that you can't control. My biggest fear is a van breaking down and being stuck somewhere for a while. If you don't like lifting, keeping active, or go to the gym, then you may not enjoy the driving job as much.

Viewing 40 - 42 of 8,743 Reviews

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Jobs at Waitrose

Supermarket Assistant

Hospitality, Supermarket Assistant

Supermarket Assistant (Guernsey)

Langley Park, England

£15 - £15 /hr

(Employer provided)

View job

Customer Delivery Driver, Supermarket Assistant

Gainsborough, England

£14 - £14 /hr

(Employer provided)

View job

Customer Delivery Driver, Supermarket Assistant