Waitrose reviews

3.8

68% would recommend to a friend

(8,764 total reviews)
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Jason Tarry

73% approve of CEO

48% positive business outlook

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews
2.0
Apr 28, 2024
Recommend
CEO approval
Business Outlook

Pros

• free food sometimes in the break room. • colleagues are mostly friendly. • employees discount. • most managers aren't micromanaging you, if you show them you're reliable and just leave you alone.

Cons

• the hours are really terrible and you can't get them changed for months if ever. • customers can be horrible. • managers can give you too many tasks that are time sensitive or too much to do within a few hours, and then you'll see other colleagues doing one thing for hours. • managers take weeks to sign off holiday etc,.

3.0
Apr 26, 2024
Recommend
CEO approval
Business Outlook

Pros

enjoyable, independent, customer service skills

Cons

too many managers, pay isn't the best, not really a partnership.

2.0
Apr 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Minimal or no previous experience required. Good for CV.

Cons

Pay not good enough in this day and age for "specialist position". Barely any more than Supermarket Assistant for same company, despite doing exactly what they do and significantly more. The vans I have to allocate and the engineers who fix them are regularly not good enough. Tasks all have to be done daily but due to the sheer number of them, only having one DSA in-branch at a time, and not having many (if any) other people free to help due to working in retail, this is impossible.

Viewing 454 - 456 of 8,764 Reviews

Glassdoor has 9,128 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.