Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2135) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (318) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1005 reviews)); "Good benefits and flexible with hours" ((in 564 reviews)); "Pretty nice staff and nice to help out people" ((in 487 reviews)); "The staff were friendly and welcoming" ((in 424 reviews)); "Colleagues are friendly and supportive" ((in 323 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 600 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "Xmas hours are long and stressful" ((in 278 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 121 reviews)); "Hard to get holiday :(" ((in 71 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

68% would recommend to a friend

(8,766 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

1.0

Mar 30, 2024

Ok, but not great

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

annual bonus at the end of year

Cons

Rude staff. improper management. Broken promises.

1.0

Mar 5, 2024

Avoid

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Discount on JL and WR.

Cons

Awful place to work. Your contract means nothing as they can change it with 4 weeks notice. Lowest payed supermarket in the UK. Culture is awful. Bulling. Awful management. Really bad pay, no bonus. You are not a partner. Change policies to suit them. No rights / no union. You are never listen too. Repetitive work, always on your feet and get in trouble for missing things. You get in trouble for being sick as you can only be off twice in twelve months. Discrimination agains mental health. No respect from management. Not holidays allowed during Christmas/ Easter. Holidays have to be booked way in advance.

1.0

Mar 3, 2024

good

Checkout operator

Recommend

CEO approval

Business Outlook

Pros

good work life balance to

Cons

bad management made life terrible

Viewing 460 - 462 of 8,766 Reviews

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Jobs at Waitrose

Hospitality, Supermarket Assistant

Horley, Surrey, South East England, England

£13 - £13 /hr

(Employer provided)

View job

Night Replenishment, Supermarket Assistant

Supermarket Assistant

Night Replenishment, Supermarket Assistant

High Wycombe, England

£13 - £13 /hr

(Employer provided)

View job

Supermarket Assistant