Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1016 reviews)); "Good benefits and flexible with hours" ((in 566 reviews)); "Pretty nice staff and nice to help out people" ((in 489 reviews)); "The staff were friendly and welcoming" ((in 408 reviews)); "Friendly colleagues and good on" ((in 335 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 604 reviews)); "Managers are rude and demanding" ((in 457 reviews)); "Xmas hours are long and stressful" ((in 284 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 126 reviews)); "Hard to get holiday :(" ((in 71 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Skip to content Skip to footer

Notifications

Waitrose

Waitrose reviews

3.8

68% would recommend to a friend

(8,759 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,759 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Sep 16, 2025

Very good

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

Very relaxed, very nice place to work

Cons

basically none tbf, great place to work

5.0

Sep 16, 2025

Customer delivery driver and dog sitter should aptly be renamed

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

Lovely company to work for; worked for another driving company (purple van) is all I can say and the way Waitrose treat me compared to them is otherworldly, customers are solid, get to meet lots of dogs which is a perk, you’re kept busy and it’s just a breath of fresh air when you’re on route, while yes you do load up your van and can be a bit tight timing wise but what world is perfect. Oh and we get 25% off at John Lewis and 20% off at Waitrose.. which in a cost of living crisis is a saviour, loads of overtime available too so you can get a good paycheck at the end of the month

Cons

Sometimes the weekend timings are a bit of a stretch like 6 drops in an hour, loading up can be heavy and a good workout at 6-7am in the morning, but you get used to it.

2.0

Sep 15, 2025

BADLY RUN

Customer delivery driver

Recommend

CEO approval

Business Outlook

Pros

- left alone and good pay for minimum wage typ job

Cons

- badly organised - frequently asked to work extra weekends - guilted into taking extra shifts - often shifts swap last minute

Viewing 478 - 480 of 8,759 Reviews

Top companies for "Compensation and Benefits" near you

Publix

3.6★Compensation & Benefits

ALDI

3.5★Compensation & Benefits

H E B

4.1★Compensation & Benefits

Trader Joe's

4.1★Compensation & Benefits

Jobs at Waitrose

Night Replenishment, Supermarket Assistant

Hospitality, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Supermarket Assistant

Supermarket Assistant