Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2135) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (319) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Very Flexible and very good pay" ((in 1017 reviews)); "Good benefits and flexible with hours" ((in 558 reviews)); "Pretty nice staff and nice to help out people" ((in 488 reviews)); "Most staff were friendly and helpful" ((in 430 reviews)); "Friendly colleagues and good on" ((in 346 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 605 reviews)); "Managers are rude and demanding" ((in 458 reviews)); "Xmas hours are long and stressful" ((in 280 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 123 reviews)); "Hard to get holiday :(" ((in 76 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

68% would recommend to a friend

(8,767 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,767 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

2.0

Aug 27, 2023

Branch issues

Sales floor team member

Recommend

CEO approval

Business Outlook

Pros

Very simple and easy work

Cons

Very rude and inconsiderate management

1.0

Aug 23, 2023

Avoid, management are bullies

Partner

Recommend

CEO approval

Business Outlook

Pros

Nice Partners at ground level.

Cons

Overworked and made to feel threatened if was unable to complete all tasks in short shift. Felt a number, not a person - little compassion or care for people. Disorganised management from the very top down, it may work if your face fits. Aggressive and arrogant store manager.

1.0

Aug 21, 2023

Awful

Night replenishment

Recommend

CEO approval

Business Outlook

Pros

Some of the people on shift are like family, certain benefits, sometimes get treats on shift if it’s particularly bad

Cons

Some of the other people on shift, shockingly managed on most levels, too much expected of staff, minimal empathy from management, holiday requests not dealt with fast enough, treated like we’re expendable.

Viewing 478 - 480 of 8,767 Reviews

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Jobs at Waitrose

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Newark on Trent, England

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Branch issues

Avoid, management are bullies

Awful

Top companies for "Compensation and Benefits" near you

Jobs at Waitrose