Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (318) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1016 reviews)); "Good benefits and flexible with hours" ((in 566 reviews)); "Pretty nice staff and nice to help out people" ((in 489 reviews)); "The staff were friendly and welcoming" ((in 408 reviews)); "Friendly colleagues and good on" ((in 335 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 604 reviews)); "Managers are rude and demanding" ((in 457 reviews)); "Xmas hours are long and stressful" ((in 284 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 126 reviews)); "Hard to get holiday :(" ((in 71 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

68% would recommend to a friend

(8,763 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

5.0

Sep 14, 2025

Overall decent place to work

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Good pay Good benefits Good colleagues

Cons

Can be difficult to get time off. Not as flexible if you’re a student.

4.0

Sep 14, 2025

Part-time job that suit around your children

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

If you are looking for a part-time job that fit around the children. Waitrose is good place to thinking of. It is good place to start your entry level of customer service work experience.

Cons

Baby boomer geration quite conservative and not very welcoming when you are not white people.

4.0

Sep 12, 2025

Great part-time position

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Good pay, supportive management, mix of departments to work in

Cons

Sometimes a judgement towards younger staff and assuming they are not doing the job correctly

Viewing 487 - 489 of 8,763 Reviews

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Jobs at Waitrose

Night Replenishment, Supermarket Assistant

Hospitality, Supermarket Assistant

Supermarket Assistant

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overall decent place to work

Part-time job that suit around your children

Great part-time position

Top companies for "Compensation and Benefits" near you

Jobs at Waitrose