Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (318) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Very Flexible and very good pay" ((in 1004 reviews)); "Good benefits and flexible with hours" ((in 587 reviews)); "Pretty nice staff and nice to help out people" ((in 481 reviews)); "The staff are friendly and helpful" ((in 423 reviews)); "Colleagues were friendly and helpful" ((in 327 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 598 reviews)); "Managers are rude and demanding" ((in 462 reviews)); "sometimes hours are long and boring" ((in 273 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 121 reviews)); "Hard to get holiday :(" ((in 65 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

68% would recommend to a friend

(8,763 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,763 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

5.0

Sep 8, 2025

good

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly and enjoyable work environment

Cons

Can be busy at times

3.0

Sep 7, 2025

Unorganised

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

Nice friendly colleagues Easy to pick up extra shifts

Cons

Unorganised jobs on shifts constantly changing Lack of training for pulling heavy weights lack of support from management

3.0

Sep 6, 2025

Good student job

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

Flexible hours and good benefits

Cons

Can feel quite mindless and repetitive

Viewing 499 - 501 of 8,763 Reviews

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Jobs at Waitrose

Hospitality, Supermarket Assistant

Supermarket Assistant

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Night Replenishment, Supermarket Assistant

Night Replenishment, Supermarket Assistant