Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2135) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (319) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (102) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1006 reviews)); "Good benefits and flexible with hours" ((in 547 reviews)); "Pretty nice staff and nice to help out people" ((in 483 reviews)); "Most staff were friendly and helpful" ((in 416 reviews)); "Colleagues are friendly and supportive" ((in 340 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 594 reviews)); "Managers are rude and demanding" ((in 457 reviews)); "sometimes hours are long and boring" ((in 285 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 125 reviews)); "Hard to get holiday :(" ((in 77 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,768 total reviews)

Jason Tarry

72% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,768 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

3.0

Aug 10, 2022

didnt value me

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

good pay, holidays, air-conditioned, breaks,

Cons

they don't value you as a person, only allowed 3 sick periods and get in trouble for more than this which is ridiculous as you can't dictate when you are ill

2.0

Aug 8, 2022

Terrible management!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay Skill development Good to work around Uni

Cons

Management were terrible! Snobby customers Stressed staff

3.0

Aug 2, 2022

just as you expect

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Good Team, Easy Work, Not really stressful

Cons

No appreciation, Certain managers hold personal vendettas

Viewing 520 - 522 of 8,768 Reviews

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Jobs at Waitrose

Night Replenishment, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Herstmonceux, England

£14 - £14 /hr

(Employer provided)

View job