Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2136) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (319) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (102) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 995 reviews)); "Good benefits and flexible with hours" ((in 572 reviews)); "Pretty nice staff and nice to help out people" ((in 491 reviews)); "Most staff were friendly and helpful" ((in 427 reviews)); "Colleagues were friendly and helpful" ((in 332 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 590 reviews)); "Managers are rude and demanding" ((in 459 reviews)); "sometimes hours are long and boring" ((in 272 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 122 reviews)); "Hard to get holiday :(" ((in 74 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,770 total reviews)

Jason Tarry

72% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

3.0

Mar 5, 2022

Its very good as a part time job

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

Can work hours that work around your studies Work is easy Generally a nice place to work

Cons

The staffroom is filthy. Managers tend to have you do the same work each week which can become boring over time.

3.0

Mar 4, 2022

Decent experience

Night replenishment

Recommend

CEO approval

Business Outlook

Pros

Night goes by fairly quickly and get used to it

Cons

Some people were difficult to work with

2.0

Mar 1, 2022

Not great

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Discount at Waitrose and John lewis Subsidised staff canteen

Cons

Very uncaring management. Unless you’ve worked there for 30 years don’t expect anyone to speak to you. No fair rotation of duties.

Viewing 559 - 561 of 8,770 Reviews

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Jobs at Waitrose

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Leighton Buzzard, England

£14 - £14 /hr

(Employer provided)

View job

Customer Delivery Driver, Supermarket Assistant

Night Replenishment, Supermarket Assistant