Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2136) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (319) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (102) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 995 reviews)); "Good benefits and flexible with hours" ((in 572 reviews)); "Pretty nice staff and nice to help out people" ((in 491 reviews)); "Most staff were friendly and helpful" ((in 427 reviews)); "Colleagues were friendly and helpful" ((in 332 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 590 reviews)); "Managers are rude and demanding" ((in 459 reviews)); "sometimes hours are long and boring" ((in 272 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 122 reviews)); "Hard to get holiday :(" ((in 74 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Skip to content Skip to footer

Notifications

Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,770 total reviews)

Jason Tarry

72% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Feb 10, 2022

Waitrose Supermarket Assistant - Night team

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Generous benefits Excellent company employee discount Good to be part of a wider Employee owned partnership

Cons

Massive diversity in quality of management Career progression is confusing to say the least Double standards baby management

3.0

Feb 10, 2022

Fine but could be better

Customer service

Recommend

CEO approval

Business Outlook

Pros

Seems better than other supermarkets

Cons

mixed experience with managers, I wasn't given much training or shown how most of their systems work when I started, which led to problems.

2.0

Feb 7, 2022

ok

Customer service

Recommend

CEO approval

Business Outlook

Pros

good pay and benefits ok

Cons

bad management hours changed with little notice

Viewing 565 - 567 of 8,770 Reviews

Top companies for "Compensation and Benefits" near you

Publix

3.6★Compensation & Benefits

ALDI

3.5★Compensation & Benefits

H E B

4.1★Compensation & Benefits

Trader Joe's

4.1★Compensation & Benefits

Jobs at Waitrose

Customer Delivery Driver, Supermarket Assistant

Leighton Buzzard, England

£14 - £14 /hr

(Employer provided)

View job

Customer Delivery Driver, Supermarket Assistant

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Horley, Surrey, South East England, England

£14 - £14 /hr

(Employer provided)

View job