Waitrose reviews

3.8

67% would recommend to a friend

(8,770 total reviews)
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Jason Tarry

72% approve of CEO

48% positive business outlook

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Jul 23, 2025

Review

Recommend
CEO approval
Business Outlook

Pros

Good team, benefits( after 3 months work), good for students or who wants just some extra hours

Cons

VERY DISAPPOINTED EXPERIENCE There's a constant stream of employees. They don't give you extra hours. My contract was reduced from 20 hours to 11.5 hours, and my day shifts were replaced with night shifts( Friday, Saturday). They said it was temporary, but they never gave me my regular working hours back. They offered me a day job at the cafe, but it only lasted less than 5 hours. I only washed dishes and made a few cups of coffee before I refused the job. Additionally, my last salary was reduced by over 100 pounds. It turned out that I had been paid for overtime for the days I had worked. A month later, I managed to get the difference back. The company looks good on the outside, but it's a mess on the inside.

5.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Very well organised. Fantastic colleagues. Fair conditions. First class training. Good pay and conditions.

Cons

Mainly weekend work. Properties with dogs and steps. Narrow lane negotiation. Identifying properties by name and in the dark. No parking.

3.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Good hours and discount was nide

Cons

Boring at times and expect you to always be dast

Viewing 616 - 618 of 8,770 Reviews

Glassdoor has 9,135 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.