Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2139) , Sales Assistant (450) , Customer Assistant (431) , Shop Assistant (319) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (103) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Very Flexible and very good pay" ((in 1012 reviews)); "Good benefits and flexible with hours" ((in 559 reviews)); "Pretty nice staff and nice to help out people" ((in 492 reviews)); "Staff are friendly and nice" ((in 438 reviews)); "Friendly colleagues and good on" ((in 324 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 596 reviews)); "Managers are rude and demanding" ((in 460 reviews)); "sometimes hours are long and boring" ((in 276 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 126 reviews)); "Hard to get holiday :(" ((in 71 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,775 total reviews)

Jason Tarry

72% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,775 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Apr 9, 2020

good company

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

25% discount at John Lewis 15% discount at Waitrose

Cons

availability of holidays alloacted on desired dates

2.0

Apr 8, 2020

Great - Until I Needed Help.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I enjoyed working for Waitrose and Partners but I left because I found a job in an industry that I am more interested in. I had some great colleagues that were really passionate about their work and were a pleasure to work with.

Cons

I left the partnership in March 2020 for a new job. Unfortunately I was put on furlough almost immediately and I am not eligible for the government’s pledge to pay for my salary with my current employer. This is relevant because I emailed the partnership asking if they would be willing to support me and after over a week of waiting to hear back they gave me a number to call. I rang the number and they said that they would not be rehiring former partners to furlough them which leaves me stuck on universal credit until I can go back to work. I guess the John Lewis Partnership do not care about their partners which is really rather disappointing because I worked hard and took pride in what I did at my local branch.

3.0

Apr 7, 2020

Pay not great

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Partner Discount, hours pleasant partners, convenient location

Cons

Boring job, management don't listen, so-called democracy

Viewing 673 - 675 of 8,775 Reviews

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Jobs at Waitrose

Customer Delivery Driver, Supermarket Assistant

Supermarket Assistant

Night Replenishment, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant