Waitrose reviews

3.8

67% would recommend to a friend

(8,773 total reviews)
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Jason Tarry

72% approve of CEO

49% positive business outlook

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Jun 23, 2025
Recommend
CEO approval
Business Outlook

Pros

To say that there are pro's to working this job would be to undermine your own self-worth.

Cons

Encouraged to do overtime without any reward or acknowledgment - I distinctively remember being asked to do a stock count of the entire store and then being dismissed the following day on the basis of not making up 3 minutes missed. It is an unusually classist organisation, meaning that you will meet people who have worked for the company and strangely their children will be too, who somehow have managerial positions within the company. Extremely racist, I could not shake this from my experience working there - I have since avoided Waitrose and John Lewis solely because I remember how it felt to be working there - overworked and underpaid. There is a big difference between the treatment of people from a non-black or Indian background and people who are -- so essentially, if you are not black or Indian you will be treated sub-par and like you are unwanted.

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Glassdoor has 9,139 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.