Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2131) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 995 reviews)); "Good benefits and flexible with hours" ((in 560 reviews)); "Pretty nice staff and nice to help out people" ((in 502 reviews)); "Most staff were friendly and helpful" ((in 436 reviews)); "Colleagues are friendly and supportive" ((in 321 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 588 reviews)); "Managers are rude and demanding" ((in 469 reviews)); "Xmas hours are long and stressful" ((in 283 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 123 reviews)); "Hard to get holiday :(" ((in 76 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,746 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Apr 27, 2026

Supermarket Assiastant at Waitrose

Supermarket assiastant

Recommend

CEO approval

Business Outlook

Pros

Steady Hours and Stable Pay

Cons

Messy Management and Sometimes Stressful Environment

2.0

Apr 27, 2026

High stress and no progression

Value analyst

Recommend

CEO approval

Business Outlook

Pros

Many benefits (including a 20% discount at Waitrose and John Lewis) after you pass the probation period

Cons

High workload. Despite not saying it directly, they want you to go above and beyond for as little money as humanly possible. Management isn't accountable of their mistakes - blaming culture. Prioritisation is chaotic. There is no real investment in people's development. Wages are stagnant. After reaching a certain level, it is basically impossible to get promoted. You will be praised publically, they give small, ridicolous tokens, but they ALWAYS recruit externally for high profile jobs or assign them to leader's little favourites without a true selection process.

5.0

Apr 25, 2026

Great company to work for

Technical compliance manager

Recommend

CEO approval

Business Outlook

Pros

Staff discount, professional environment and structured, balanced, fair and encouraging performance recognition and goal setting, professional skills development, team culture and supportive environment.

Cons

Little staff movement so not much opportunity for career progression

Viewing 73 - 75 of 8,746 Reviews

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Jobs at Waitrose

Night Replenishment, Supermarket Assistant

Gillingham, South West England, England

£13 - £13 /hr

(Employer provided)

View job

HGV Vehicle Technician

Customer Delivery Driver, Supermarket Assistant

Broughton, West Midlands, England

£14 - £14 /hr

(Employer provided)

View job

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant