Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2138) , Sales Assistant (450) , Customer Assistant (431) , Shop Assistant (319) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (103) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1001 reviews)); "Good benefits and flexible with hours" ((in 547 reviews)); "Pretty nice staff and nice to help out people" ((in 484 reviews)); "Most staff were friendly and helpful" ((in 428 reviews)); "Colleagues are friendly and supportive" ((in 320 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 590 reviews)); "Managers are rude and demanding" ((in 458 reviews)); "sometimes hours are long and boring" ((in 274 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 125 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,775 total reviews)

Jason Tarry

72% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,775 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Jan 21, 2018

Growth in job role

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you work part-time, they do acknowledge you are doing other important things outside of work. E.g one holiday extra for exam time

Cons

The bonus is getting smaller and smaller every year

5.0

Jan 20, 2018

Customer Assistant Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fantastic training Strong focus on customer service

Cons

Can get very busy during certain times

4.0

Jan 19, 2018

Good for students

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Lucky enough to have good managers and friendly staff to work with compared to a previous branch I worked in. Ample opportunity to take up overtime especially during busier periods. Understanding managers. Good social atmosphere

Cons

Only gripe is sometimes there's minimal to do and work can be slow

Viewing 8143 - 8145 of 8,775 Reviews

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Jobs at Waitrose

Customer Delivery Driver

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant