Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2136) , Sales Assistant (450) , Customer Assistant (431) , Shop Assistant (319) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (102) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1003 reviews)); "Good benefits and flexible with hours" ((in 564 reviews)); "Pretty nice staff and nice to help out people" ((in 483 reviews)); "Most staff were friendly and helpful" ((in 430 reviews)); "Colleagues are friendly and supportive" ((in 338 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 593 reviews)); "Managers are rude and demanding" ((in 451 reviews)); "sometimes hours are long and boring" ((in 283 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 133 reviews)); "Hard to get holiday :(" ((in 76 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,773 total reviews)

Jason Tarry

72% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Dec 6, 2017

Enjoyable and valuable

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong teamwork and Waitrose are notorious for being a company that cares about its staff. Good place to develop skills

Cons

Structure of work is sometimes disjointed. Can lead to a confusing and hindered working environment

4.0

Dec 6, 2017

Is a great place to work!

Shop assistant

Recommend

CEO approval

Business Outlook

Pros

Salary, Work, Colleagues, Bonus, Fun.

Cons

NO cons to working at Waitrose

5.0

Dec 5, 2017

Replenishment Partner - Waitrose

Replenishment

Recommend

CEO approval

Business Outlook

Pros

Good working environment Good Pay compared to competitors Good staff discounts within the partnership and with other companies Excellent food cooked for staff in the PDR (Partner Dining Room)

Cons

Can involve long hours, however this is down to what the partner is ready to commit to Some customers can be extremely rude and arrogant

Viewing 8170 - 8172 of 8,773 Reviews

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Jobs at Waitrose

Customer Delivery Driver, Supermarket Assistant

Leighton Buzzard, England

£14 - £14 /hr

(Employer provided)

View job

Customer Experience Design Manager

Customer Experience Designer

Night Replenishment, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant