Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2137) , Sales Assistant (450) , Customer Assistant (431) , Shop Assistant (319) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (102) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1001 reviews)); "Good benefits and flexible with hours" ((in 547 reviews)); "Pretty nice staff and nice to help out people" ((in 484 reviews)); "Most staff were friendly and helpful" ((in 428 reviews)); "Colleagues are friendly and supportive" ((in 320 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 590 reviews)); "Managers are rude and demanding" ((in 458 reviews)); "sometimes hours are long and boring" ((in 274 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 125 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(96 total reviews)

Jason Tarry

72% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.2

Senior management

3.1

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

96 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Dec 10, 2014

Enjoyable time

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

Waitrose has great company values that result in a positive working environment, atmosphere and culture. Training was thorough and well planned. Annual bonus is welcomed too.

Cons

Work-life balance is generally OK but management do try to squeeze as much overtime as possible out of the few employees they have. Of course it is your choice to defer overtime but then it's not really a choice when you are on a temporary contract and looking for an extension.

4.0

Aug 17, 2014

Slightly Better Than Other Supermarket Drone Jobs

Checkout assistant

Recommend

CEO approval

Business Outlook

Pros

Decent discount, annual bonus is great, generally nice company.

Cons

Only the obvious cons of sitting at a checkout for hours on end.

5.0

Apr 24, 2014

Fair, pleasant work experience

Checkout supervisor

Recommend

CEO approval

Business Outlook

Pros

Comparatively good pay rate and management behavior for the industry, annual bonus, discount on shopping at Waitrose and John Lewis stores, other social clubs/activities etc.

Cons

Feedback are annually taken from employees on their stores/ immediate management. Not really a con, but not sure to what extent those feedback are acted upon.

Viewing 82 - 84 of 96 Reviews

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Jobs at Waitrose

Night Replenishment, Supermarket Assistant

Newark on Trent, England

£13 - £13 /hr

(Employer provided)

View job

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant