Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1000 reviews)); "Good benefits and flexible with hours" ((in 570 reviews)); "Pretty nice staff and nice to help out people" ((in 485 reviews)); "The staff were friendly and welcoming" ((in 420 reviews)); "Friendly colleagues and good on" ((in 338 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 592 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "sometimes hours are long and boring" ((in 285 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 115 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

68% would recommend to a friend

(8,760 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,760 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

4.0

Oct 18, 2016

Supermarket Assistant Part time

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Good pay, and lots of discounts even before receiving partner card. Everyone had been incredibly friendly, I've heard some moaning and complaining but I think its more personal problems than the company Lots of overtime Lots of training, and advice everyone is very helpful Manager always makes sure break are taken

Cons

Sometimes there is a lot of just standing around Can be lots to do in short spaces of time Sometimes overtime with include late nights and early mornings with very little respite

4.0

Oct 18, 2016

Good Company with Benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The salary is great and the staff benefits/discounts are really good too.

Cons

Sometimes found it hard to book holiday off

5.0

Oct 17, 2016

Great, fulfilling experience.

Stock assistant

Recommend

CEO approval

Business Outlook

Pros

Very fair payment, treatment and understanding of the employee and it's needs as an individual and as an human being. I enjoyed it.

Cons

To be honest I think that it's almost too good to be true, but it isn't. Working in some busy days can be stressful, but one must cope with it.

Viewing 8431 - 8433 of 8,760 Reviews

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Jobs at Waitrose

Night Replenishment, Supermarket Assistant

Hospitality, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Supermarket Assistant

Supermarket Assistant (Guernsey)

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Supermarket Assistant Part time

Good Company with Benefits

Great, fulfilling experience.

Top companies for "Compensation and Benefits" near you

Jobs at Waitrose