Waitrose reviews

3.8

68% would recommend to a friend

(8,750 total reviews)
avatar

Jason Tarry

73% approve of CEO

48% positive business outlook

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews
5.0
Oct 29, 2015

Excellent

Recommend
CEO approval
Business Outlook

Pros

Good Bonus, Good working atmosphere, excellent training in customer service and excellent opportunity for advancement. People are also generally very friendly

Cons

If you work on the shop floor at a Waitrose, some branches can get extremely busy and with the emphasis that is put on customer service, you may not be able to do as much work as is expected of you due to helping customers.

4.0
Oct 26, 2015

Older employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I work with a great team of people. The business is willing to change hours to suit change of family circumstances. Opportunities to work in different sections.

Cons

A few extremely rude and arrogant customers! Having to book 3 weeks of next year's holidays by the end of October. Not particularly good pay £6.98 ph after 18 months with the business. Not user friendly computer systems.

3.0
Oct 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Bonus, access to information that's useful if you study a business degree, didcount

Cons

Overtime thrown at you like a ton of bricks. Expect you to work 3 people's jobs at once. you can't do your actual job as checkouts always understaffed and take priority. Distribution centre rubbish and always leaves you with the wrong stock so you have to deal with unhappy customers all the time.

Viewing 8449 - 8451 of 8,750 Reviews

Glassdoor has 9,113 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.