Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1011 reviews)); "Good benefits and flexible with hours" ((in 568 reviews)); "Pretty nice staff and nice to help out people" ((in 494 reviews)); "Most staff were friendly and helpful" ((in 419 reviews)); "Colleagues are friendly and supportive" ((in 323 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 595 reviews)); "Managers are rude and demanding" ((in 456 reviews)); "sometimes hours are long and boring" ((in 275 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 124 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

68% would recommend to a friend

(8,753 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Feb 8, 2016

Aligns well if studying full time at college or university

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Partner discount at john lewis/waitrose. Partnership discount at participating companies such as cinemas, O2, restaurants etc. Working hours flexible , could easily do 70 hours one week and 12 the next. Working with people of a similar age group makes learning on the job a lot easier.

Cons

Difficulty In progressing further than a team leader if working on a part time basis. Managers hold more preference even though the company likes to promote that all partners are equal.

4.0

Feb 7, 2016

Shop-Floor Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Bonus scheme is great, even part-time workers (I did 12 hours per week) get a lot -Enjoyable work environment, friendly colleagues and mostly friendly customers -Great discounts at Waitrose and John Lewis

Cons

-Computer training is very boring

4.0

Feb 4, 2016

Customer Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent atmosphere and good management.

Cons

Not much flexibility of work hours.

Viewing 8521 - 8523 of 8,753 Reviews

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Night Replenishment, Supermarket Assistant

Supermarket Assistant

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Hospitality, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant