Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1011 reviews)); "Good benefits and flexible with hours" ((in 568 reviews)); "Pretty nice staff and nice to help out people" ((in 494 reviews)); "Most staff were friendly and helpful" ((in 419 reviews)); "Colleagues are friendly and supportive" ((in 323 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 595 reviews)); "Managers are rude and demanding" ((in 456 reviews)); "sometimes hours are long and boring" ((in 275 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 124 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

68% would recommend to a friend

(8,752 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

5.0

Dec 15, 2015

Waitrose is the best retailer to work for

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

My colleagues were great, best I've worked with. Management wanted to help out and ensure you were comfortable. I was give tasks based on my skills, and hence could do the best job possible.

Cons

I didn't really find any cons with working at Waitrose; I really enjoyed my time there.

4.0

Dec 8, 2015

Customer Services Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really nice friendly environment, which makes you feel welcome.

Cons

Slightly boring and some customers were annoying

3.0

Dec 7, 2015

Good, but could definitely be a lot better

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

- Benefits - Flexibility - Respect towards employees - Everyone values your opinion - Good range of people

Cons

- Poor low-level management - Fairly inefficient - Very hard to get a pay rise - Higher level management never "mixes" with lower level employees - Benefits are always cited as an explanation why we don't get pay-rises and get lower bonus each year.

Viewing 8539 - 8541 of 8,752 Reviews

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Jobs at Waitrose

Supermarket Assistant

Beaconsfield, England

Hospitality, Supermarket Assistant

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Sudbury, East of England, England

Supermarket Assistant

Sudbury, East of England, England

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Waitrose is the best retailer to work for

Customer Services Assistant

Good, but could definitely be a lot better

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Jobs at Waitrose