Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2132) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 994 reviews)); "Good benefits and flexible with hours" ((in 545 reviews)); "Pretty nice staff and nice to help out people" ((in 504 reviews)); "Most staff were friendly and helpful" ((in 433 reviews)); "Friendly colleagues and good on" ((in 333 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 600 reviews)); "Managers are rude and demanding" ((in 456 reviews)); "sometimes hours are long and boring" ((in 276 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 116 reviews)); "Hard to get holiday :(" ((in 73 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.9

67% would recommend to a friend

(8,749 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Dec 29, 2014

Customer assistant on the delivery section

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

good work atmosphere, amazing benefits (bonus/£60 a year for gigs etc), my branch reasonably flexible with allowing cover if needed

Cons

not much room for personal growth, but for me it was just a part time job!

4.0

Dec 15, 2014

Supermarket Assistant

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

A company that values its workforce and tries to focus on their welfare

Cons

Holidays were a slight hassle to book. A few managers were incompetent and lazy, leaving the supervisors to balance this out with their hard work.

4.0

Dec 10, 2014

Enjoyable time

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

Waitrose has great company values that result in a positive working environment, atmosphere and culture. Training was thorough and well planned. Annual bonus is welcomed too.

Cons

Work-life balance is generally OK but management do try to squeeze as much overtime as possible out of the few employees they have. Of course it is your choice to defer overtime but then it's not really a choice when you are on a temporary contract and looking for an extension.

Viewing 8626 - 8628 of 8,749 Reviews

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Jobs at Waitrose

HGV Vehicle Technician

Hospitality, Supermarket Assistant

Newport, Newport, Wales

£13 - £13 /hr

(Employer provided)

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Hospitality, Supermarket Assistant

Penton Mewsey, England

£13 - £13 /hr

(Employer provided)

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Customer Delivery Driver, Supermarket Assistant

Night Replenishment, Supermarket Assistant