Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 989 reviews)); "Good benefits and flexible with hours" ((in 553 reviews)); "Pretty nice staff and nice to help out people" ((in 487 reviews)); "The staff are friendly and helpful" ((in 439 reviews)); "Colleagues are friendly and supportive" ((in 329 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 602 reviews)); "Managers are rude and demanding" ((in 461 reviews)); "sometimes hours are long and boring" ((in 281 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 123 reviews)); "Hard to get holiday :(" ((in 76 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.9

67% would recommend to a friend

(8,749 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

4.0

Jan 28, 2015

Overall my experience of working at the company has been very positive. Could not think of anything else to summarise.

Team leader

Recommend

CEO approval

Business Outlook

Pros

Good development opportunities Being a partner in a company is great Bonus People who are generally genuinely happy to be at work

Cons

Due to it being a partnership some decisions take long periods of time to go though as it has to go through most people. This is great but also time consuming.

4.0

Jan 15, 2015

Supermarket assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked here part time during my A-level studies. Learned a lot about leadership and management of people older and younger. Learned the best way to approach a customer service based job. The benefits of Waitrose and John Lewis partnership were very useful. The bonus and discount card to name a couple.

Cons

There wasn't much advertised in terms of graduate schemes and sometimes line managers tried to take advantage of my young age and expected naïvety.

5.0

Jan 14, 2015

Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive Pay for industry Good bonus

Cons

Not much room for promotion

Viewing 8671 - 8673 of 8,749 Reviews

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Jobs at Waitrose

Supermarket Assistant

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Hospitality, Supermarket Assistant

Supermarket Assistant

Hospitality, Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overall my experience of working at the company has been very positive. Could not think of anything else to summarise.

Supermarket assistant

Review

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Jobs at Waitrose