Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2131) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 993 reviews)); "Good benefits and flexible with hours" ((in 549 reviews)); "Pretty nice staff and nice to help out people" ((in 496 reviews)); "Staff are friendly and nice" ((in 423 reviews)); "Colleagues are friendly and supportive" ((in 333 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 592 reviews)); "Managers are rude and demanding" ((in 457 reviews)); "Xmas hours are long and stressful" ((in 273 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 118 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,745 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Sep 18, 2014

Great empoloyer

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

So many benefits, nice atmosphere, training very good

Cons

Some managers were slightly pushy when training etc

4.0

Sep 10, 2014

Brilliant Place to Work

Replenishment

Recommend

CEO approval

Business Outlook

Pros

- Great salary - Flexible working hours

Cons

- After hiring multiple workers, as some left they weren't replaced, meaning additional work for everyone else

3.0

Sep 5, 2014

Great Experience upto a certain level

Team leader

Recommend

CEO approval

Business Outlook

Pros

There are SO many benefits to working in the John Lewis Partnership, including; Bonus, Discount and Leisure Learning... The rewards package is amazing.

Cons

After rapid progression from shop floor partner to team leader I was promised the earth in terms of development after I graduated, straight to section manager. However 5 months later and nothing. Development is inconsistent & opportunities minimal Happy to set development goals & not deliver their promises Most management have been there since 16-18 years old, means they have no external expose, i don't think their skills would be tolerated in another business

Viewing 8677 - 8679 of 8,745 Reviews

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Jobs at Waitrose

Supermarket Assistant

Night Replenishment, Supermarket Assistant (Jersey)

Customer Delivery Driver, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Gillingham, South West England, England

£13 - £13 /hr

(Employer provided)

View job

Supermarket Assistant, Team Leader