Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2130) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1023 reviews)); "Good benefits and flexible with hours" ((in 570 reviews)); "Pretty nice staff and nice to help out people" ((in 476 reviews)); "The staff were friendly and welcoming" ((in 419 reviews)); "Colleagues were friendly and helpful" ((in 331 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 588 reviews)); "Managers are rude and demanding" ((in 462 reviews)); "sometimes hours are long and boring" ((in 285 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 124 reviews)); "Hard to get holiday :(" ((in 79 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,743 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Sep 18, 2013

Excellent

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

Great benefits, good training, professional and caring employers.

Cons

None really at all to be honest

5.0

Sep 10, 2013

Great place to work with great benefits

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Huge amount of benefits such as eating out at places and priority tickets plus 25 percent discount at John Lewis. Bonus!

Cons

The hourly pay isn't great. Holiday system is awful however come next month it is all being changed so no longer a problem. Some of the work is repetitive and dull.

2.0

Aug 26, 2013

Section Manager

Section manager

Recommend

CEO approval

Business Outlook

Pros

Pay and having every other weekend off

Cons

No training given. I joined as a manager from my previous employer, but have been expected to just get on with it. There has been no structured training program. Rather than train me I just get told off for not knowing things. Department manager is a dictator and I am sure if she went through the interview process now she would not get the job.

Viewing 8722 - 8724 of 8,743 Reviews

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Jobs at Waitrose

Supermarket Assistant

Hospitality, Supermarket Assistant

Supermarket Assistant (Guernsey)

Langley Park, England

£15 - £15 /hr

(Employer provided)

View job

Customer Delivery Driver, Supermarket Assistant

Gainsborough, England

£14 - £14 /hr

(Employer provided)

View job

Customer Delivery Driver, Supermarket Assistant

Paddock Wood, England

£14 - £14 /hr

(Employer provided)

View job