Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2130) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1023 reviews)); "Good benefits and flexible with hours" ((in 570 reviews)); "Pretty nice staff and nice to help out people" ((in 476 reviews)); "The staff were friendly and welcoming" ((in 419 reviews)); "Colleagues were friendly and helpful" ((in 331 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 588 reviews)); "Managers are rude and demanding" ((in 462 reviews)); "sometimes hours are long and boring" ((in 285 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 124 reviews)); "Hard to get holiday :(" ((in 79 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,742 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Mar 6, 2012

Good for a part time job -- wouldn't work there full time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Discount is good, and would imagine promotion prospects are good if you have a modicum of intelligence. I only worked there part time so I don't know.

Cons

There is a high concentration of studets, which can be good, but it also means that you end up with a lot of people who aren't enthused about their work.

4.0

Aug 17, 2010

Waitrose: 2 Stores. One good experience, One Bad

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

1st Waitrose I worked at, was great, very friendly, good team atmosphere. Great discount and bonus scheme, clean work environment

Cons

Holidays can be an issue, swapping shifts etc. not much gratitude from some managers, bad communication between managers and partners.

5.0

Mar 7, 2017

Waitrose Supermarket Assistant Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Enjoyed my time as a supermarket assistant for Waitrose on the ambient section. Great team atmosphere around the store. Good level of pay and bonus was welcome. Used to get paid time and a half on a Sunday.

Cons

Was contracted weekends. Working night shifts was unenjoyable, though these were optional for me. Working over Christmas period could be stressful at times.

Viewing 8734 - 8736 of 8,742 Reviews

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Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant (Guernsey)

Langley Park, England

£15 - £15 /hr

(Employer provided)

View job

Hospitality, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Gainsborough, England

£14 - £14 /hr

(Employer provided)

View job

Customer Delivery Driver, Supermarket Assistant

Paddock Wood, England

£14 - £14 /hr

(Employer provided)

View job