Waitrose reviews

3.9

67% would recommend to a friend

(8,749 total reviews)
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Jason Tarry

74% approve of CEO

48% positive business outlook

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews
2.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good wage, good benefits,, lower employees mostly nice

Cons

At Daventry it can be a catty place to work, with a lack of communication and respect. If your face fits you are ok, but usually within a couple of months, you will suss out if you fit. Be prepared for personal circumstance information you share with management to go viral round most of the workforce. There are some good people but management are hit and miss, who pretend to care but dont really. Communication can be quite bad causing confusion and if you ask for help with a task from certain older members of staff you are met with tuts and rolled eyes. Swapping shifts is difficult and be prepared to book holidays 18 months in advance or you wont get the weeks you want. The worst area seems to be Ecomms

3.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn Managers aren’t too on your back if you prove yourself Colleagues are nice and you’re all on the same wavelength Discount is good Canteen offers free food Good hours if you ask for them

Cons

Lack of staff causes stress Colleagues can be stressed and cause drama on the headsets which makes it uncomfortable Minimum wage but expected to do so much in one day Managers can be lazy and expect people to do everything for them Managers can be rude for literally no reason

5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of shifts available if wanted.

Cons

Its retail work. Enough said.

Viewing 205 - 207 of 8,749 Reviews

Glassdoor has 9,112 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.