Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2130) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1006 reviews)); "Good benefits and flexible with hours" ((in 547 reviews)); "Pretty nice staff and nice to help out people" ((in 490 reviews)); "Staff are friendly and nice" ((in 425 reviews)); "Friendly colleagues and good on" ((in 326 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 605 reviews)); "Managers are rude and demanding" ((in 455 reviews)); "sometimes hours are long and boring" ((in 281 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 122 reviews)); "Hard to get holiday :(" ((in 75 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,742 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Aug 2, 2023

good

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

working hours and time management

Cons

lack of breaks and strict

4.0

Feb 19, 2023

Good pay for unchallenging work

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Well paid compared to other jobs that do not require qualifications or experience. Always extra hours to pick up if needed. Unchallenging work. Set routine of tasks to follow. Paid training which you complete during your shifts. Progress reviews with your line manager.

Cons

The repetitive nature of tasks means that the work can become tiresome. In my experience, you are often left to your own devices when working in larger stores and can sometimes go a whole day without speaking to the duty manager. Something that also occurred in the larger stores was that you would often be given a single task eg. ambient rolling/checkout supervisor which you would do for the duration of your shift with no variation. I would definitely recommend working in a little Waitrose or a smaller branch if you want more responsibility, variation in your work and interaction with the other partners.

4.0

Jan 7, 2023

Meat and Fish

Part time sales associate

Recommend

CEO approval

Business Outlook

Pros

Partnership, bonus, discount. Good people.

Cons

Hours can be early sometimes.

Viewing 19 - 21 of 8,742 Reviews

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Jobs at Waitrose

Customer Delivery Driver, Supermarket Assistant

Supermarket Assistant (Guernsey)

Langley Park, England

£15 - £15 /hr

(Employer provided)

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Customer Delivery Driver, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Paston, Norfolk, East of England, England

£13 - £13 /hr

(Employer provided)

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Customer Delivery Driver, Supermarket Assistant

Alton, South East England, England

£14 - £14 /hr

(Employer provided)

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