Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 991 reviews)); "Good benefits and flexible with hours" ((in 553 reviews)); "Pretty nice staff and nice to help out people" ((in 488 reviews)); "Most staff were friendly and helpful" ((in 431 reviews)); "Friendly colleagues and good on" ((in 338 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 596 reviews)); "Managers are rude and demanding" ((in 460 reviews)); "Xmas hours are long and stressful" ((in 277 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 111 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

68% would recommend to a friend

(8,750 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Dec 5, 2023

Lofty ideals, but no longer able to sustain them

Team manager

Recommend

CEO approval

Business Outlook

Pros

Aspirational ethos, focus on quality and provenance, guided by ethical principles

Cons

Little to no career prospects as majority of exec board is recruited externally, unable to keep up with pay rates now being dictated by elsewhere in the market, bonus is now a thing of the past

1.0

Nov 27, 2023

worst place i worked in

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Pay was ok, some colleagues were friendly

Cons

Manager was horrible, company is a scam.

1.0

Nov 24, 2023

Forced to change shifts and lose loney

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

None, was once a nice place to work, now negative bully culture

Cons

Rude managers Incompetent organisation All staff punished for poor company management

Viewing 211 - 213 of 8,750 Reviews

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Jobs at Waitrose

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Sudbury, East of England, England

£14 - £14 /hr

(Employer provided)

View job

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Supermarket Assistant